IT Supporter

6 months ago

Ho Chi Minh City, Vietnam Athena Studio Full time

**I. OVERALL JOB RESPONSIBILITY**

You will be responsible for providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware

**II. KEY JOB DUTIES**
- Troubleshooting network-related issues (Internet, LAN, Printer, Camera)
- Handling errors related to network equipment, UPS, and switchboards.
- Labeling equipment, managing IT assets, and reporting monthly basics.
- Support and set up Macbook & PC for staff including installation software, operating system, and handle other troubles, etc
- Manage Software license and test devices.
- Backup user data.
- Monitoring the status of ink, and damaged components, replacing, or fixing devices (Laptop, Desktop, Mobile Phones, Tablets ) for staff.
- Update IT documents (if any), and user guide documentation (if applicable)
- Look for the quotation of IT devices and report to the buying department.
- Consulting with the IT team and other departments as required.
- Training end-users on hardware functionality and software programs.
- Other tasks

**III. EDUCATIONAL REQUIREMENT / SKILLS / ATTRIBUTES**
- Have 1 - 2 years of relevant work experience; or an equivalent in education and experience.
- Proven work experience as a Technical Support Engineer.
- Excellent IT skills (MS, TeamViewer, GSuite, Google Drive, etc.).
- Knowledge of computer hardware and networking systems.
- Knowledge of Macbook software, LAN, and wireless networks.
- Knowledge of Smartphones and Tablets.
- Ability to troubleshoot complex hardware and software issues.
- Good communication, and interpersonal skills.
- Good at moral character, honesty, enthusiasm, carefulness, and a high sense of responsibility in work.
- Vendor and supplier management.

**IV. WHY YOU’LL LOVE WORKING HERE**
- Great facility to work. You will have a MacBook and extra high-definition screens
- Premium health insurance package and annual medical check-up
- Sponsorship for training courses
- Interesting activities: gyM/Fitness club at work, English club, corporate social responsibility events...
- Attractive signing bonus for important positions
- With regular discussions with the CEO, founders, and executives of the company, you will have a lot of opportunities to learn from experts in their fields
- Annual bonus and project bonus
- International opportunity to expose and grow
- At least one abroad travels every year. We often send our elites to international conferences like GDC, WWDC, Google I/O... to update the latest technology
- Full labor insurance (social, health, unemployed)
- Annual leave 12 days / sick leave 2 days / remote work 12 days
- Free food & drinks, kitchen at work, PlayStation after work
- Friday evening party, happy hour, team activities, and awesome parties

  • User Support

    5 months ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    _**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

  • User Support

    5 months ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    _**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

  • User Support

    5 months ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    _**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

  • User Support

    5 months ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    **Bouygues Construction Information Technologies** is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

  • User Support

    5 months ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    **Bouygues Construction Information Technologies** is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

  • Application Support

    5 months ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    Tickets handling: contact users to understand, simulate and analyze their problems/errors to identify the root cause and provide the guidance to solve the incident - Capitalize & document new knowledges/best practices in the proper support. Be in charge as well about organizing in a dedicated library and inform the team - Ensure the quality of the provided...

  • Application Support

    5 months ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    Tickets handling: contact users to understand, simulate and analyze their problems/errors to identify the root cause and provide the guidance to solve the incident - Capitalize & document new knowledges/best practices in the proper support. Be in charge as well about organizing in a dedicated library and inform the team - Ensure the quality of the provided...

  • Application Support

    5 months ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    **Bouygues Construction IT Vietnam** is a part of **Bouygues Construction IT**, a trusted partner for the business lines which provides competitiveness of the **Bouygues Construction Group** and promotes its digital transformation. - Tickets handling: contact users to understand, simulate and analyze their problems/errors to identify the root cause and...

  • Application Support

    6 months ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    **Bouygues Construction IT Vietnam** is a part of **Bouygues Construction IT**, a trusted partner for the business lines which provides competitiveness of the **Bouygues Construction Group** and promotes its digital transformation. - Tickets handling: contact users to understand, simulate and analyze their problems/errors to identify the root cause and...

  • IT Helpdesk

    6 months ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Đầu Tư Giải Pháp IT Full time

    **Mô tả công việc**: (Mức lương: 7 - 12 triệu VNĐ) - Cài đặt, bảo dưỡng, xử lý sự cố. - Tối ưu hoá hiệu suất làm việc của máy tính - Hỗ trợ cài đặt các phần mềm cần thiết cho công việc. - Khắc phục các sự cố mạng và phần mềm trên máy tính. - Tư vấn lắp đặt hệ thống...

  • IT Support Engineer

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Việc Ơi It Client Full time

    **Giới thiệu**: Việc Ơi It Client là công ty 100% vốn nước ngoài đang hoạt động lĩnh vực IT Phần mềm, Lập Trình tại TPHCM. Hiện tại chúng tôi đang cần tuyển vị trị trí "[Remote] Japanese Ruby on Rails NN_man/year", "[Remote] Senior Rails Developer_Upto 4000$ Gross". với các kỹ năng như Trình Độ...

  • Việc Làm IT Helpdesk

    5 months ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Đầu Tư Giải Pháp IT Full time

    **Mô tả công việc**: (Mức lương: Từ 6 triệu VNĐ) Nội dung công việc: (Mức lương: 7 - 12 triệu VNĐ) Cài đặt, bảo dưỡng, xử lý sự cố. Tối ưu hoá hiệu suất làm việc của máy tính Hỗ trợ cài đặt các phần mềm cần thiết cho công việc. Khắc phục các sự cố mạng và phần...

  • Senior Business Analyst

    5 months ago

    Ho Chi Minh City, Vietnam Got It Full time

    Got It - 9-11 Nguyễn Văn Thủ, ĐaKao, quận 1., District 1, Ho Chi Minh- At office- Posted 4 hours ago- Skills: - Business Analyst- Agile- Product Manager**Top 3 reasons to join us**: - Competitive Salary - Flexible and quality working environment - Employee Stock option **Job description**: **What you need to do** A Business Analyst’s main duties...

  • Business Analyst

    5 months ago

    Ho Chi Minh City, Vietnam Got It Full time

    Got It *** - 9-11 Nguyễn Văn Thủ, ĐaKao, quận 1., District 1, Ho Chi Minh- At office- Posted 21 hours ago- Skills: - Business Analyst Agile Product Manager **Top 3 reasons to join us**: - Competitive Salary - Flexible and quality working environment - Employee Stock option **Job description**: **What you need to do**: - A Business Analyst’s...

  • DevOps Engineer

    6 months ago

    Ho Chi Minh City, Vietnam IT-Development Vietnam Full time

    IT-Development Vietnam *** - 5.04, DC Tower, 111 D, Lý Chính Thắng, Võ Thị Sáu Ward, District 3, Ho Chi Minh- At office- Posted 6 hours ago- Skills: - DevOps Linux System Admin **Top 3 reasons to join us**: - Competitive salary and bonus - Premium healthcare package for family - Excellent working environnement **Job description**: - We are...

  • Mid/sr PHP Developer

    6 months ago

    Ho Chi Minh City, Vietnam Got It Full time

    Got It - 9-11 Nguyễn Văn Thủ, ĐaKao, quận 1., District 1, Ho Chi Minh- At office- Posted 16 hours ago- Skills: - PHP- MVC- Laravel**Top 3 reasons to join us**: - Competitive Salary - Flexible and quality working environment - Employee Stock option **Job description**: - The Senior PHP Developer will work directly with Technical Leader and various...

  • System/network Administration Level 2

    5 months ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    **Bouygues Construction Information Technologies** is **the IT branch of Bouygues Construction**, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

  • System/network Administrator and Coordinator

    5 months ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    _**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

  • System/network Administrator and Coordinator

    5 months ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    _**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

  • System/network Administration Level 2

    5 months ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    **Bouygues Construction Information Technologies** is **the IT branch of Bouygues Construction**, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...