Customer Representative, Sales Ghh

7 days ago

Ho Chi Minh City, Vietnam Organon Full time

**The Position**

Medical Representatives (MR) will identify customer needs, support pull-through of demand generation activities relative to the customer strategy, and ensure that Company is viewed as demonstrating value and better health outcomes to healthcare professionals and their patients.

The Representative is responsible for thoroughly understanding the dynamics within the territory (e.g. impact of managed care, customers, competitors, patient demographics) and for drawing upon this knowledge to develop and implement a comprehensive Business action plan by cycle.

**Responsibilities**:

- Meet required standard of Company MS competencies
- Understanding Compliance’s practice
- Meet required knowledge of product; disease; regulation and policy in VN pharmaceutical industry
- Customer Focus Interaction/negotiation skills
- Business planning skill
- Presentation skills

Business Planning
- Based on understanding of Company strategies and brand strategies and Knowledge of territory; account’s operation; customers’ perspective; market dynamic
- Vietnam Pharmaceutical policies and regulations
- To Identify short and long-term business opportunities and define smart business objectives
- Develop business action for each business cycle to utilize company’s resources to achieve business objectives

Account Plan Implementation and Tracking
- Execute business action plan in assigned territory to ensure achieved KPIs as business action plan.
- Monthly track KPIs and share the progress with District Manager
- Well collaborate with support teams: Marketing; tender; medical; SFEin implementation and other team to maximize company resources.
- Proactively propose to adjust activities if any challenges or opportunities (environment; policies; regulation; competitiveness) which impact to business.
- Display professional company MR during interaction with customers and bring good solutions for HCPs and patients

Administration
- Ensure compliance with company policy,
- Maintain accurate customer call records and ensure all data entered into company connect
- Reporting in timely & accurate manner as company required
- Active participation in team meetings, training & development programs.

**Preferred Education, Experience and Skills**:

- Pharmacist; Medical Doctor
- 3+ years pharmaceutical sales role
- Strong knowledge of customer/business strategy
- Understanding of local healthcare and reimbursement systems
- Previous secondary care sales experience
- Previous experience within the Therapeutic area and/or customer base
- Key account management experience including clinical and administrative customers
- Business Acumen Skills
- Business Management Skills: Planning and execution
- Customer management skills: Segmentation &Targeting and Customer Engagement

**Secondary Job Description**

**Who We Are**:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

**Search Firm Representatives Please Read Carefully**

**Annualized Salary Range**

**Annualized Salary Range (Global)**

**Annualized Salary Range (Canada)**

**Please Note: Pay ranges are specific to local market and therefore vary from country to country.**

**Employee Status**:
Regular

**Relocation**:
No relocation

**VISA Sponsorship**:
**Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites**

**Flexible Work Arrangements**:
**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Number of Openings**:
1
**Requisition ID**:R526444

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