Customer Partner Representative
4 days ago
Job Description
You’re an important part of our future. Hopefully, we're also a part of your future At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise.
- Customer Partner Representative (Sales)
**Company**:B.Braun Vietnam Co. Ltd.
**Job Posting Location**:VN-Ho Chi Minh 10 Tan Trao St
**Functional Area**:Sales
**Working Model**:Onsite
**Requisition ID**:1160
You’re an important part of our future. Hopefully, we're also a part of yours At B. Braun, we protect and improve the health of people worldwide. This is also our vision for sales. Because you recognize potential, hold constructive discussions and are familiar with people and figures, we would like to strengthen our business with you in the long term. In doing so, we promote entrepreneurial spirit, courage, fairness and openness. That’s how we build long-term relationships. That's Sharing Expertise.
B. Braun Vietnam, a subsidiary of B. Braun Melsungen AG Group - one of the world's leading manufacturers of medical devices and pharmaceutical products and services - now operates one of the largest medical complex in Vietnam and has become a prestigious trademark in Vietnam healthcare market. With more than 1,400 employees nationwide, we develop high quality “made in Vietnam” products, especially our infusion solutions, dialysis solutions and plastic medical instruments have widely been used and appreciated in international and domestic markets. Every service provided by B. Braun Vietnam incorporates the entirety of our knowledge and skills, the company's deep understanding of users' needs and extensive expertise.
Our mission is to PROTECT and IMPROVE the health of people around the world. Let’s become a part of the B. Braun family and share your expertise.
**Job purpose**: The CPR will be responsible of sales turnover in OTC of all B.Braun assigned products. In case of neccesary he/she needs to do extra tasks related to customers in segmentation D.
**Job responsibility**:
- Deliver sales performance as annual target
- Maintain and develop sales turnover in OTC market. Allocate sales target to dealer(s) if needed. Control prices in the assigned territories/customers in collaboration with other teams (KAM/ABC).
- Propose new dealer for new market/region to Management for consideration.
- Co-operate with CSR for tenders in customers in segmentaion D.
- Plan sales forecast and propose to direct Manager:
- Based on the historical sales and analysis of actual situation of market to raise sales forecast to the direct Manager in order to have sufficient stock for sales. In case of sudden increase or drop of sales, he/she needs to inform the direct Manager immediately for adjusting forecast timely.
- Co-operate with other sales teams (ORS, AC) for most properly stock allocation in case of shortage.
- Handle product complaints of segmentation D, OTC in co-operation with respective Marketing Managers.
- Contact with customer as a B.Braun front line staff to collect needed information and fill-in complaint form.
- Contact with respective Marketing Manager for the needed steps as per SOP.
- Co-operate with direct Manager for allocating stocks to customers in segmentation D when needed
- In case of product shortage, co-operate with other teams for stock allocaton with the priority of Company's benefit.
- Follow the decision of direct Manager.
- Report and other tasks.
- Report on sales performance, market situation, competition
- Build-up the relation ship with dealers across the asigned region.
**Jod requirement**:
- Education: Bachelor degree: Specialty in Pharmaceutical, Medical or Bio-Medical will be better.
- Experience:
- At least 2 years of sales in OTC market and/or pharmacy chain.
- Experience on working with dealers.
- Data analysis
- Nice to have basic English.
- Skills:
- Dealer Management skill, Negotiation skill, Forecast sales. Inventory management
- Good managing the situation in OTC, especially in wholesale market.
- Good skill in excel, PPT.
- Additional requirement:
- Understand the flow/mechanism of medical/pharma products in OTC system.
Become part of a corporate culture that actively promotes constructive exchanges between colleagues, customers and partners. Work with us to improve people's lives in the long term. We can offer you interesting, varied tasks and excellent opportunities for advancement, as well as an attractive salary with extensive benefits, all within a dynamic family-owned company.
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