Customer Support

**THE ROLE**: At Pixelz, we believe all our customers deserve the best possible customer experience at every touchpoint, and the Customer Support Manager will be one of the company’s key roles in taking ownership of this strategy. We are looking for the right person to lead our dynamic Customer Support team based in Hanoi, Vietnam that is passionate about...

**What We Can Offer**: - Bonus 1. Drive Customer Support Performance. - Empower the team to meet expected goals and support KPIs. - Maintain robust reporting and CS dashboards. - Redesign, and integrate support tools such as Zendesk, Intercom if needed. - Expose a subset of metrics to the executive team as needed. - Achieve efficiency gains over time with...

**Mô tả công việc**: (Mức lương: Đến 20 triệu VNĐ) - Answering questions about features, documenting any technical issues, and passing them on to the product team. - Creating support tickets for the team. - Clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the...

**About Forma**: The market for employee benefits is broken. Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits...

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and...

**What We Can Offer**: - Annual salary review - Flexible working time - no fingerprint check-in/out - 13th-month salary - Troubleshoot and resolve user inquiries, issues, and complaints in a timely and efficient manner - Act as a problem-solver, finding creative solutions to meet the needs of our users - Collaborate with cross-functional teams to address...

Hanoi, Hanoi- Work Type: Full Time**RESPONSIBILITIES** - In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working - environment, -...

**ABOUT THE THE ROLE** In your capacity as a Customer Support Executive, you will help us to offer an extraordinary experience to our customers that sets us apart from any other company. At Pixelz we believe that all our customers deserve the best possible customer experience at every touchpoint. Being part of the Global Customer Support Team, you will help...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Be exposed to a multinational team and work closely with teammates from offices in Singapore, Malaysia, Vietnam and Thailand - Be part of the LittleLives Team that supports your personal and professional growth - Enjoy the freedom and independence to kickstart your own initiatives for the...

Overview: **Driving exceptional outcomes with purpose-built solutions.** Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. We’re problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most...

**Responsibilities**: - Collect customer requests and data - Attend to customer phone calls - Conduct basic troubleshooting using questionnaires to find out the level of support needed - Create tickets for Level 2 support - Provide product information - Solve common problems such as username and password issues, menu navigation, verification of hardware and...

Overview: **Driving exceptional outcomes with purpose-built solutions.** Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. We’re problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most...

**Mô tả công việc**: (Mức lương: 10 - 18 triệu VNĐ) - Tiếp nhận ticket,các yêu cầu khách hàng trên hệ thống, các nhóm support; trao đổi với team lập trình về phương án xử lý và trực tiếp hỗ trợ khách hàng (BA) - Theo sát quá trình setup, sử dụng sản phẩm, chủ động trao đổi, chăm...

**Mô tả công việc**: (Mức lương: 8 - 12 triệu VNĐ) - Troubleshooting issue of customers. - Corporate with Dev, SA/BA to solve issue for customer - Support customer on usage and also fix bug. - Training on customer about using ERP software if required by manager. **Chức vụ**: Nhân Viên/Chuyên Viên **Hình thức làm việc**: Toàn...

Dejure Technologies is German based IT company who are providing their services all over the world. We are looking for Vietnamese speaking person for our customer support. If you have good communication skills in Vietnamese you are the one we are looking for..! **Responsibilities**: - Fluent in speaking Vietnamese and English. - Responsible for providing...

THE SERVICE AGREEMENT TYPE OF THE CONTRACT (FREELANCE CONTRACT). **SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD **is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's...

THE SERVICE AGREEMENT TYPE OF THE CONTRACT (FREELANCE CONTRACT). **SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD **is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's...

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....

Company Description **_ The Bosch Group is a leading global supplier of technology and services, in the areas of automotive and industrial technology, consumer goods as well as building technology._**_ _ - The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in over 60 countries with over 375,000 associates all...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...