Manager Patient Solutions

3 weeks ago

Hanoi, Vietnam DKSH Full time

**Location**:Ha Noi, VN, VN**Job Function**:Sales**Requisition Number**:153052**Description**:
**Job Summary**
Leads the organization in a manner that is patient-centered and respectful of all other customers and stakeholders

**General Responsibilities**
1. Leads the organization in a manner that is patient-centered and respectful of all other customers and stakeholders
- 2. Assess and identify opportunities of each Existing Client and New Client to optimize returns of PAP, and to build stickiness to businesses
- 3. Collaborate closely with Clients (Existing/ New), to develop, implement and leading the operations and daily management of the PAP
- 4. Work with executive leadership, clinical directors and physicians to identify capacity issues that create barriers to patient flow and patient access
- 5. Interfaces with external entities such as third party payers, NGOs, regulatory agencies, MOH, other health care institutions, vendors, patients and families
- 6. Manage different challenges presented by the Clients, Hospitals, NGOs, Patients
- 7. Address reimbursement requests and coverage questions
- 8. Implementation, monitoring and tracking of KPIs, metrics and milestones
- 9. Support ongoing training of program provider staff to ensure execution of strategy
- 10. Manage Nurse Client Liaison tied to each program (if any)
- 11. Work in full compliance with laws, regulations, business rules and DKSH standards of Business Conduct and Ethics
- 12. Achievement of target on Ebit Yr1 and CT and objectives within assigned PAP

**Functional Skills and Knowledge**
1. Strong understanding of Healthcare Industry, major players, categories, products
- 2. Ability to think strategically and independently manage projects from conception to completion
- 3. Ability to lead and interact with cross-functional teams
- 4. Understanding of Public and Private reimbursement plans
- 5. Experience in budget planning and financial management
- 6. Excellent interpersonal, presentation and communication skills in English and Vietnamese (not essential)
- 7. Ability to establish rapport and cooperation between staff in patient accounting, utilization review, medical records, hospital management, IT, payers and all other departments that impact patient access functions
- 8. Ability to plan, direct, and control the affairs of large complex admitting and registration departments
- 9. Available to travel to program supplier offices and customers (e.g. NGOs, physicians, nurses and health care professionals)
- 10. Demonstrated track record of meeting department goals without an adverse impact on employee morale or customer satisfaction
- 11. Demonstrated ability to plan, implement, and effect transition from a “transaction” orientation to a high-quality customer service orientation which includes the physicians and patients as customers
- 12. Experience with Supplier Relationship and Performance Management
- 13. Demonstrated experience and ability in managing day-to-day operations of a large scale, high volume patient access functions for an academic medical center and/or large, complex, corporate hospital/health system (would be an added advantage)

**Education**
1. Possess at least a Bachelors in Science (Pharmacy or equivalent) preferred
- 2. Should have worked in reputed Pharmaceutical Company (preferably Top 30 MNC) with minimum 6-8 years of total work experience out of which at least 3-4 years of Managerial experience is required

**Why It’s Great to Work at DKSH**
- Enrich people’s lives: help provide reliable access to high-quality products and services, create sustainable value for stakeholders, generate jobs, and give back to society
- Be part of something big: join over 33,000 employees working in 36 markets
- Build solid foundations: stable 150-year-old company founded by Swiss entrepreneurs in Asia
- Be entrepreneurial: innovate, identify business opportunities, drive growth
- Learn and develop: on-the-job learning and in-house academy
- Develop your career: internal mobility and job rotation opportunities
- Work hybrid: remote working and agile team options

  • Patient Care Liaison

    4 weeks ago

    Hanoi, Vietnam Axios International Full time

    **Position: Patient Care Liaison (Hanoi)** **Position Purpose** The **Patient Care Liaison (PCL) **will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office...

  • Engineering Manager, Kms Solutions

    3 weeks ago

    Hanoi, Vietnam KMS Solutions Full time

    **Company Description** KMS Technology** was established in 2009 as a U.S.based software services company. With development centers in Vietnam and Mexico, we have been trusted globally for the superlative quality of our software consulting & development services, technology solutions, and engineers' expertise. We pride ourselves on creating brilliant...

  • Engineering Manager, Kms Solutions

    2 weeks ago

    Hanoi, Hanoi, Vietnam KMS Solutions Full time

    Company Description KMS Technology** was established in 2009 as a software services company. With development centers in Vietnam and Mexico, we have been trusted globally for the superlative quality of our software consulting & development services, technology solutions, and engineers' expertise. We pride ourselves on creating brilliant solutions for our...

  • Patient Care Liaison

    4 weeks ago

    Hanoi, Vietnam Axios International Full time

    **Position: Patient Care Liaison (BASED IN HANOI)** **Position Purpose** The **Patient Care Liaison (PCL) **will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office...

  • Business Analyst, Kms Solutions

    3 weeks ago

    Hanoi, Vietnam KMS Solutions Full time

    **Company Description** KMS Technology** was established in 2009 as a U.S.based software services company. With development centers in Vietnam and Mexico, we have been trusted globally for the superlative quality of our software consulting & development services, technology solutions, and engineers' expertise. We pride ourselves on creating brilliant...

  • IT Solutions Engineer

    1 week ago

    Hanoi, Vietnam Konica Minolta Business Solutions VN Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Work with all related departments (within Company, outsource parties and Headquarter/ Incorporation) to provide quality ITS implementation and delivery services. - Implement company software solutions to customers - Work on ITS project scope, goals and deliverable that support business goals in...

  • Senior Automation Test Engineer, Kms Solutions

    7 days ago

    Hanoi, Vietnam KMS Solutions Full time

    **Company Description** KMS Technology** was established in 2009 as a U.S.based software services company. With development centers in Vietnam and Mexico, we have been trusted globally for the superlative quality of our software consulting & development services, technology solutions, and engineers' expertise. We pride ourselves on creating brilliant...

  • Senior Automation Test Engineer, Kms Solutions

    4 weeks ago

    Hanoi, Vietnam KMS Solutions Full time

    Company Description Established in 2009, KMS Technology is a U.S.based engineering and services company with development centers in Vietnam. KMS Technology is trusted by international clients for the superior quality of products and expertise of Vietnamese engineers. Besides providing services, KMS builds and successfully launches its own software...

  • Solution Manager

    2 weeks ago

    Hanoi, Vietnam Hitachi Energy Vietnam Company Limited Full time

    **Description** **Mission Statement**: Cover the Grid and Power Quality Solutions & Service (PGQS) for Utilities, Renewable, Industries and Infrastructure & Transport Market. Target new and existing customers for retrofit jobs in the North of Vietnam. Develop profitable and sustainable sales for Grid Integration Business Unit (PGGI) in Vietnam. Implement...

  • Senior Automation Test Engineer, Kms Solutions

    2 weeks ago

    Hanoi, Hanoi, Vietnam KMS Solutions Full time

    Company Description KMS Technology** was established in 2009 as a software services company. With development centers in Vietnam and Mexico, we have been trusted globally for the superlative quality of our software consulting & development services, technology solutions, and engineers' expertise. We pride ourselves on creating brilliant solutions for our...

  • Solution Manager

    2 weeks ago

    Hanoi, Hanoi, Vietnam Hitachi Energy Vietnam Company Limited Full time

    DescriptionMission Statement:Cover the Grid and Power Quality Solutions & Service (PGQS) for Utilities, Renewable, Industries and Infrastructure & Transport Market. Target new and existing customers for retrofit jobs in the North of Vietnam. Develop profitable and sustainable sales for Grid Integration Business Unit (PGGI) in Vietnam. Implement the Power...

  • Senior Manager, Product and Solution

    2 weeks ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    20-Feb-2023Senior Manager, Product and Solution :Category: Retail Banking GroupJob Type: Facility: Retail BankingJob Purpose:Manage and take responsibility for all activities related to product/ Solution/ Journey development and management for BB through:Product/ Solution/ Journey design, embedded with customer experience requiredProduct/ Solution/ Journey...

  • Senior Automation Test Engineer, Kms Solutions

    2 weeks ago

    Hanoi, Hanoi, Vietnam KMS Solutions Full time

    Company DescriptionEstablished in 2009, KMS Technology is a engineering and services company with development centers in Vietnam. KMS Technology is trusted by international clients for the superior quality of products and expertise of Vietnamese engineers.Besides providing services, KMS builds and successfully launches its own software companies through its...

  • Solution Sales Manager

    2 weeks ago

    Hanoi, Vietnam Navagis Full time

    To expand our **APAC operations**, we are in need of a **Country Representative/ Solution Sales Manager **to join our fast-growing team. If you are an independent problem solver, have a strong drive to excel, and are looking for an opportunity to grow fast and make a big impact, this is the right place for you. **Your Role**: - Identify, qualify, and...

  • Sr. Customer Solutions Manager, Customer Solutions

    3 weeks ago

    Hanoi, Vietnam Amazon Web Services Vietnam Company Limited Full time

    8+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion - 6+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with...

  • Senior Manager, Product and Solution

    4 weeks ago

    Hanoi, Vietnam Techcombank Full time

    20-Feb-2023**Senior Manager, Product and Solution (40000642)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: Manage and take responsibility for all activities related to product/ Solution/ Journey development and management for BB through: 1. Product/ Solution/ Journey design, embedded with customer experience...

  • Sales Manager

    1 week ago

    Hanoi, Vietnam MacDermid Alpha Electronic Solutions Full time

    **Business Overview**: **MACDERMID ALPHA ELECTRONIC SOLUTIONS** Through the innovation of specialty chemicals and materials under our Alpha, Compugraphics, Electrolube, Kester, and MacDermid Enthone brands, MacDermid Alpha Electronics Solutions provides solutions that power electronics interconnection. We serve all global regions and every step of device...

  • Sales Manager

    4 weeks ago

    Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full time

    HRchannels Group - Headhunter Vietnam Hà Nội View om Map Post Date: 03/08/2023 Applications 0 Views 17 **Job Detail**: - Offerd Salary (USD)- Login to view salary- Career Level- Manager- Experience- 1-3 Years- Gender- Male- Sector- Hanoi, Bac Ninh, Hung Yen- Industry- Sales (Other)**Our client is a foreign-invested company, now looking for a Sales...

  • Engineering Manager, Kms Solutions

    1 week ago

    Hanoi, Vietnam KMS Technology Full time

    **KMS Technology** was established in 2009 as a U.S.based software services company. With development centers in Vietnam and Mexico, we have been trusted globally for the superlative quality of our software consulting & development services, technology solutions, and engineers' expertise. We pride ourselves on creating brilliant solutions for our clients by...

  • Project Manager

    4 weeks ago

    Hanoi, Vietnam ADI Consulting Full time

    **We are looking for a Project Manager who will assist the manager in ensuring the success of projects and the development of subordinates.** **Key Responsibilities** - Control and manage all areas of the project from getting requirements, consulting solutions, developing business process, acceptance testing, training, support implementation to deliver MES...