Customer Centricity Intern

2 months ago


Thành phố Hồ Chí Minh, Vietnam Heineken Vietnam Full time

**JOB DESCRIPTION**

**You will be responsible for**:

- Support to run the projects e.g., Voice of Customer, Customer Persona
- Conduct the communication materials e.g., Content Post, Infographic Poster
- Support from ideas, project planning to logistics tasks for internal/external communication campaign/projects

**REQUIREMENTS**

**Functional knowledge required**:

- Fundamental knowledge about Customer Service, Customer Survey, Customer Insights
- Proficiency in Microsoft Office, particularly PowerPoint, Canvas, Figma and Basic Excel

**Skills needed**:

- Effective communication and presentation
- Creative thinking, ability to present the ideas fluently
- Strong passion for working with people and leading engagement activities



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