Area Program Manager

5 months ago


Hanoi, Vietnam WVI Full time

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories

**Key Responsibilities**:
**CONTEXT**

World Vision is a Christian relief, development and advocacy organization working to improve the quality of life of people, especially children who are marginalized and living in poverty. World Vision helps all who are in need, regardless of their religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. World Vision Vietnam (WVI) has been funded from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVI consists of sponsorship program funding (70%) and Private Non-Sponsorship (PNS)/grants (30%). WVI employs about 400 staff, of which 99% are Vietnamese nationals.

WVI is operating in 14 provinces including Hanoi, Dien Bien, Hai Phong, Hung Yen, Quang Tri, Thanh Hoa, Ha Tinh, Quang Binh, Quang Tri, Da Nang, Quang Nam, Quang Ngai, Ho Chi Minh, Dak Nong. WVV’s Area Program (AP) usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVI is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

**JOB PURPOSE**

This position provides overall leadership and management to the area program in accordance with WVV’s strategic directions (e.g. national strategy, Technical Programs (TP)), policies (e.g. Human Resources Manual, Financial policy, Child and Adults Safeguarding policies, etc. ), standards (e.g. technical project models, Program Effectiveness, child sponsorship, Program Accountability Framework, etc.).

**MAJOR RESPONSIBILITIES**

**1. Leadership and People Management**
- Provide overall leadership to the AP team, including organizational values
- Work with People & Culture (P&C) department to recruit and provide orientation for new staff
- Supervise, coach, mentor, provide adequate feedback and support to AP staff to ensure their high performance toward the shared goals
- Identify and address development needs of AP staff to ensure that they are well equipped with core and job-specific competencies to carry out quality work
- Identify and address staffing issues in a timely and professional manner, in working with P&C department
- Promote ongoing reflection, learning culture and KAIZEN spirit among AP staff
- Organize the AP office and facilitate a working environment of trust, mutual respect, and care among all staff

**2. Program Management in assigned District(s)**
- Lead the adaptation of TPs following the standard guidelines/ tools and complete all AP level documents (log-frame, Indicator Tracking Table, Monitoring & Evaluation plan, narrative AP Plan)
- Mobilize technical, human, financial resources to implement the program
- Prepare required reports for the AP (monthly, quarterly, semi-annual, annually, etc.)
- Lead AP staff to mainstream Cross Cutting Themes (gender equality and social inclusion, disability, climate change adaption, etc.) into program activities
- Lead the implementation of the Program Information Management System
- Document evidences and disseminate WVV’s project models to external partner for replication, advocacy and funding acquisition purpose
- Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.
- Coordinate with procurement team for strategic sourcing at AP level
- Collaborate with zonal and national technical team for any advocacy efforts in provincial/city or national level.
- Community Engagement
- Raise awareness of local partners and community on WV’s Christian identity and core values, child focused and community-based development approach
- Lead the AP planning process as well as the annual community review & planning process.
- Promote shared monitoring and integrated reflection with local partners and community to review the progress and identify areas for improvements
- Identify and mobilize community resources for joint advocacy activities at district level
- Lead the documentation of best practices, lessons learnt, Most Significant Change stories and share with external and internal stakeholders for learning and advocacy purpose
- Lead the process of MVC mapping and inclusion in the project activities
- Build effective relationships with support office; provide su


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