IT Support Coordinator
4 weeks ago
We are looking for a IT Assistant that will handle with the following:
- Support users and handling errors related to Window OS patchi, trouble shooting
- Diagnostics - fixes computer hardware errors network errors (LAN WAN Internet)
- Track and update processing status of support request to users, forward an unresponsive request to higher support (next level) and follow until it is completed
- Schedule the Data backup, firewall management, firmware upgrade & optimization
- Monitor the preventive maintenance, security management (optional)
- Make sure the user machine has stable operation.
- Install software operating system for - user computer backup and restore user computer data.
- Other tasks assigned such as: IT consultation, remotely & onsite support.
**Requirements**:
- Able to communicate at Intermediate English level
- Bachelor with major in IT
- Above 1 year experience in IT position
- Fast learner, being responsible and can-do attitude
Function:
Information Technologies
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