Destination Manager

2 weeks ago


Ho Chi Minh City, Vietnam IDP Education Ltd Full time

**DESTINATION MANAGER (US & CANADA) - SOUTH VIETNAM**:
**(Full time)**:
Key responsibilities for this position;
- Achieve the annual budget for Student Placement (US & CANADA) & execute the long term strategy of the company to strengthen its position as leading student placement service provider in the market. This to be achieved by finding the right balance between local needs of customers and global operating model.
- Co-develop and co-execute the destination-wise activity calendars with marketing team to deliver pipeline leads and conversion targets by intake in Viet Nam with the focus in assigned region.
- Build and implement destination strategies for each destination in Viet Nam with the focus in assigned region
- Provide strong business leadership, instilling IDP’s vision for the organisation and a performance driven culture with the office teams in Viet Nam with the focus in assigned region.
- Provide mentoring, coaching, ongoing communication thereby driving for high engagement and excellent business results in Viet Nam with the focus in assigned region.
- Provide destination training, knowledge training for counselling team, certify the counsellor who are qualified to do the counselling works in Viet Nam with the focus in assigned region.
- Build strong client support through ongoing engagement and client relations. Take the leading role to develop business model, proactively manage clients and follow up execution plan by the MDOM business model.
- Build strong working matrix relationships with country teams - destination and marketing, IETLS and ELT - to deliver optimal results in Viet Nam with the focus in assigned region.
- Contribute to building a world class operating environment by exhibiting a collaborative but decisive operating style.
- Be a productive and effective member of leadership team and supporting Country Director through exhibiting a collaborative operating style but ensuring that decisions are taken on time.

**Key KPI’s**
- Achieve targets for Leads, Applicants, and Finalized volumes - by destination and by intake (US &CANADA) in Viet Nam with the focus in assigned region
- Timely preparation, with Marketing & Regional Destination leaders, of intake-based pipeline plan and activity calendars in Viet Nam with the focus in assigned region.
- Execute activity calendar as per defined dates and timelines in Viet Nam with the focus in assigned region.
- Positive AUS/NZ & US/CAN client satisfaction ratings at country and office level, well client management in Viet Nam with the focus in assigned region
- Successful implementation of global projects across all US & CANADA counsellors in Viet Nam with the focus in assigned region

**Requirement**:

- Knowledge of relevant information in education industry for at least one destination (US, Canada) is a must.
- Excellent presentation and communication skills
- Good written and verbal English skills
- Demonstrated skill in a customer facing multinational company with experience in developing business plans, budgets and skills to monitor, review and report on progress.
- Strong problem resolution skills
- A strong, ethical leader who acts with integrity and in the best interests of the business.
- Experience in working with CRM systems will be desirable
- Bachelor’s or equivalent degree

**Benefits**:

- 13th month salary
- Bonus in the end of year
- English Training scholarship for staff and family in ACET
- 15 days for annual leave
- 10 days for sick leave
- Annual medical examination
- Staff development & training abroad
- Outing Trip
- Other benefits according to IDP’s policy



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