Manager, Business Development

2 weeks ago

Ho Chi Minh City, Vietnam Klook Full time

Ho Chi Minh
Full Time

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

What you’ll do

**Acquisition**: Acquire high potential suppliers and bring them onto the Klook platform. Support onboarding of products and coordinate with operations, content, editorial and quality control teams.

**Account management**: Cultivate relationships with partners to help maximize their sales potential on Klook’s various distribution platforms. Communicate Klook’s business strengths, brand value and differentiation to suppliers. Maintain dedicated market accounts with price competitiveness, seasonal promotions and bundling suggestions.

**Optimization**: Continuously ensure the quality of products, in terms of pricing, inventory, and content - maintain this at a market leader position at all times.

**Coordination**: Work closely with various functions in the company - marketing to maximize sales, supplier operations to improve efficiency, customer services to drive satisfaction and finance to ensure accurate payment and minimize risk. Flexibility and attention to details are essential competencies in our fast-paced environment.

**Market updates**: Support vertical/market leaders to identify market trends and provide market & competitor updates through on-going research and feedback.

**Delivery**: Success in delivering on product portfolio and sales targets, as well as other strategic KPIs as agreed with the senior team.

**Collaborate**: Work with various teams with diverse working cultures, located in different Klook offices.

What you’ll need

>5 years work experience with 2 years destination management or OTA/e-commerce supply experience.

High familiarity with travel products, experience with hotels, attractions, activities, tours and transportation preferred.

Capacity to handle uncertainty and ambiguity, and a fast-paced work environment.

Ability to prioritize work based on strategic importance and level of impact on business.

Strong commercial sense, as well as analytical, written and verbal communications skills.

Confident, self-motivated and goal-oriented.

Globally-minded and comfortable working with people from different cultural backgrounds.

A start-up attitude - highly collaborative with an entrepreneurial, ‘roll-up-your sleeves’ attitude.

Proficiency in German

Happy to work independently when required.

Bachelor degree in hospitality or business management preferred.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

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