Customer Product Owner, Hanoi and da Nang

3 days ago

Hanoi, Vietnam Pentalog Full time

**Vietnam** (Hanoi)**Job perks**: AI project; Professional Growth**About the project**:
**_How we hire:_**
**Pentalog (part of Globant) **supporting the growth of our UK-based client, an AI-powered platform that builds software 6x faster and 70% cheaper, empowering all businesses to become software powered. Now, the company needs help to grow their human-assisted AI platform that assists businesses to build, run & scale tailor-made software, and is looking for a **Customer Product Owner.**

**Job requirements**:
**_Must have:_**
- At least 4 years of experience as a Product Owner
- Familiarity with the software development lifecycle.
- A background in product ownership or project management in software development
- Experience managing multiple projects at scale in cross functional teams
- Expert in capturing and communicating high quality requirements to customers and technical teams.
- Sound knowledge of UI/UX and ability to convey the user journey via high fidelity designs.
- Excellent communication skills to engage with our customers in a professional and respectful manner.
- Commercially aware and able to support sales in closing customers
- Analytical and problem solving skills
- Good at **English skills**.

**_ Nice to have:_**
- Experience building and launching a mobile app.
- Working knowledge of **Scrum**, **Agile **or **Waterfall **Methodologies.

**Responsibilities**:

- Understanding the customer’s goals and advising technical and non-technical stakeholders on how to achieve those goals using our technology.
- Being an expert and evangelist for the platform, and in how to deploy our capabilities to maximise customer success.
- Collaborating with the Customer, Sales Team, Design and Execution Team to create the product roadmap and set release scope & objectives.
- Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product.
- Clarifying, identifying, and tracking requirements and issues, removing barriers, and escalating project issues where required.
- Helping to drive and contribute towards continuous improvement across the Delivery Organisation.

**Benefits**:

- Work in Agile teams, enjoy good teamwork, and work in a professional working environment;
- Possibility to develop your career within an international company;
- We are a global company, with many offices and projects all over the world (opportunity to travel to other countries where there are Pentalog offices);
- We provide a professional roadmap, support, and onboard training;
- Free technical learning courses, foreign language courses (English, French);
- Enjoy interesting activities: Coding challenges, PentaBAR, Hackathon etc.;
- 100% of the salary is paid during the probation period;
- Attractive salary and bonuses;
- Social insurance payment is based on the full salary to keep your full benefits;
- A premium healthcare package (PVI 24/7 health insurance package + an annual health check-up);
- Flexible working hours, no fingerprint timekeeping;
- Working days: 5 days/week: from Monday to Friday (we don't encourage working overtime, as we value our colleague’s personal time);
- Paid annual leave: 26 days (11 holidays +15 vacation days);
- Company equipment: devices and subscriptions used for work (Laptop, Case, Smartphone etc.);
- Enjoy bonding activities like team building, summer holiday, Christmas party, Happy hour etc.

**About Pentalog**:
As a leading European Software Services company operating internationally in France, Romania, Germany, Moldova, UK, Vietnam, Mexico, Morocco and USA, we employ over 1,300 engineers and IT experts who work in a very dynamic, multicultural working environment.

At Pentalog, your talents & ambitions are recognized and rewarded; we offer plenty of opportunities to develop, both individually, as well as a professional, and we reward our collaborators who understand the importance of self-improvement.

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