Product Owner/ Business Analyst

6 months ago

Hanoi, Vietnam Giaohangtietkiem.vn Full time

**I. RESPONSIBILITIES**

**Product Management**
- Product development, including user-friendly interface, flexibility, and features suitable for business customers’ processes and operations;
- Work closely with Product designers to create wireframes and prototypes, iterate on product features and enhancements, and user interfaces that are friendly UX/UI and align with the product vision.
- Ensure compliance with quality standards and processes during product development;
- Support project management in planning, risk assessment, and resource management to ensure progress and product quality;
- Interact closely with technical departments to ensure proper understanding of requirements and accurate response to technical requests;
- Monitor product performance post-deployment and take necessary measures for improvement;
- Stay informed on industry trends, best practices, and emerging technologies in e-commerce and e-logistics.

**Market Research and Analysis**

Carry out market research and analyze the requirements of partners and customers, propose solutions according to the company’s strategy;
**Stakeholders Management**
- Provide training and instruction documents to help customers understand and take full advantage of product features and functions;
- Ensure effective customer support processes, and quickly respond to support requests and customer requirements;
- Maintain relationships with partners and customers to understand their requirements for consulting better, supporting, providing solutions, and ensuring customer satisfaction.

**II. REQUIREMENTS**
- Minimum 5 years of working experience as Product Owner/Business Analyst;
- Have in-depth knowledge in the field of e-logistics, E-commerce, ERP services, and B2B solutions;
- Have experience working on one of ERP, Odoo, Shopify, or similar systems;
- Communication, problem-solving, analytical, and project management skills;
- Able to multitask and withstand high pressure;

**III. BENEFITS**
- Competitive salary: Up to $3000/month (Negotiable, and periodically reviewed based on your capacity); Bonus for Lunar New Year, New Year, other holidays, and outstanding achievements.
- Social insurance and health insurance;
- Young and dynamic working environment;
- Work with a highly specialized technology team, and have the opportunity to maximize your abilities;
- Continuously receive training on knowledge and skills related to the Company’s areas of operation;
- Diverse collective and entertainment activities (Football club, games, curling,); annual team-building event;
- Full benefits are guaranteed according to current Law and the Company’s regulations;
- Be empowered, self-determined, and have enough space to develop yourself in a typical E-Logistics environment.

**IV. OTHER INFORMATION**
- Working hours: 9:00 a.m. - 6:30 p.m. Monday through Friday and alternate Saturdays.
- Address: GHTK Building, Pham Hung, Me Tri Ward, Nam Tu Liem District, Hanoi.

**V. HOW TO APPLY**
- Subject: EPO - Your name.

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