Executive Housekeeper

2 weeks ago

Hanoi, Vietnam Khách Sạn Dusit Le Palais Tu Hoa Hanoi Full time

**Hạn nộp**: 18/07/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận Tây Hồ - Hà Nội
Giờ làm việc
Khác
Loại hình
Khách sạn/ Khu căn hộ
Ngành nghề
Quản lý, điều hành
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
19/06/2024 10:09
MÔ TẢ CÔNG VIỆC

**PRIMARY RESPONSIBILITIES**:

- Oversees the effectiveness of all aspects of the Housekeeping operation and other related departments.
- Meets the head of each section to ensure that daily assignments and objectives are cleared to everyone.
- Ensures that training of all staff and refresher courses for existing personnel are done regularly and effectively.
- Evaluates the performance of heads of all sections and makes sure that evaluations of other employees in Housekeeping are done fairly and objectively.
- Inspects entire hotel (& apartment premises) as frequently as possible, to ensure all areas are kept clean and in satisfactory condition.
- Spot-checks vacant and occupied guest rooms, and some areas of the apartment service.
- Inspects all VIP and long-staying guest rooms.
- Maintains proper record and control procedures for lost and found items.
- Distributes keys to Housekeeping staff (Floor Supervisors & Housekeeping attendants)
- Oversees the department in the absence of the Director of Rooms.
- Performs other duties as assigned by Supervisor.

ADMINISTRATIVE RESPONSIBILITIES
- Screens and Acknowledges daily work schedules.
- Conducts daily briefing and de-briefing to the heads of all sections.
- Ensures that an effective duty assigned to the sufficiency of manpower in accordance to volume of business.
- Establishes two-way communication with related departments.
- Set as good samples to communicate effectively with guests, subordinates, immediate supervisors and others.
- Manages time effectively by meeting deadlines on time.
- Administers personnel action on leaves & overtime requests, disciplinary actions and commendation.
- Identifies and solves problems in a professional manner.
- Acknowledges logbook and ensures that each recorded problems is attended.
- Ensures that consumption reports, inventories, lost & found log books are handled according to the policies and procedures.

QUYỀN LỢI ĐƯỢC HƯỞNG

YÊU CẦU CÔNG VIỆC
- Minimum education of Bachelor degree in Hotel Management, Business Administration or related field.
- Minimum 8 years of experience in Housekeeping in the 5 star environment.
- Directs and supervises activities of the Housekeeping and other related employees.
- Coordinates with other managers for all activities of the hotel.
- Interacts with clients, guests, government officials, supplies, and other important individual in the community in promoting the hotel.

YÊU CẦU HỒ SƠ
Please send your CV in English

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