Executive Housekeeper

2 weeks ago

Hanoi, Vietnam Jiva Hoa Lư Retreat Full time

**Hạn nộp**: 31/07/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Huyện Hoa Lư - Ninh Bình
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Thể hình/ phòng tập
Ngành nghề
Buồng phòng
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
17/06/2024 15:37
MÔ TẢ CÔNG VIỆC
- Housekeeping Leadership: Lead and inspire the housekeeping team to provide exceptional service and maintain a welcoming and comfortable environment for guests.
- Quality Assurance: Ensure the cleanliness and maintenance of guest rooms, public areas, and facilities according to established standards and protocols.
- Inventory Management: Supervise the inventory of linens, supplies, and equipment, ensuring adequate levels and cost-effective management.
- Staff Training and Development: Recruit, train, and mentor housekeeping staff, fostering a culture of excellence, teamwork, and personal growth.
- Scheduling: Develop and manage housekeeping staff schedules to ensure proper coverage and efficient utilization of resources.
- Guest Satisfaction: Collaborate with other departments to address guest feedback and concerns related to housekeeping, striving to exceed guest expectations.
- Budget Management: Monitor and manage the housekeeping budget, including expenses for labor, supplies, and equipment.
- Maintenance Coordination: Coordinate with maintenance teams to address repairs and maintenance needs, ensuring a seamless guest experience.
- Health and Safety: Implement and enforce health and safety protocols to create a safe and healthy environment for guests and staff.
- Environmental Sustainability: Promote and implement eco-friendly practices to support the property‘s sustainability goals.
- Communication: Maintain open communication channels with other departments, providing information and support as needed for smooth operations.
- Reporting: Prepare regular reports on housekeeping activities, performance, and metrics for senior management.

QUYỀN LỢI ĐƯỢC HƯỞNG
- Participate in social insurance, health insurance, and unemployment insurance according to government laws and regulations.
- Salary: negotiable based on experiences.
- Revenue bonus, holidays, 13th month salary based on Company regulations and revenue.
- Participate in Company activities: professional development and training, team building activities, field trip...
- Work in a dynamic, professional environment.

YÊU CẦU CÔNG VIỆC
- Bachelor‘s degree in Hospitality Management or related field (relevant experience may be considered in lieu of a degree).
- 5 years of progressive experience in housekeeping management, with at least 2 years in a supervisory or managerial role.
- Strong knowledge of housekeeping practices, cleanliness standards, and guest service principles.
- Excellent communication, leadership, and organizational skills.
- Proven ability to manage and lead a diverse team.
- Familiarity with housekeeping software and Microsoft Office Suite.

YÊU CẦU HỒ SƠ
- Bilingual CV (English/Vietnamese)
- All copies/scaned certifications
- Reference list
- Letter of recommendation (if any)

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