[kate Space New York
2 days ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
**Working Location: Trung tâm thương mại Lotte Hà Nội, khu đô thị Nam Long, Phường Phú Thượng, Quận Tây Hồ, TP. Hà Nội**
**Sales/ Customer Service**:
- Sales Service.
- Keep up-to-date store information and product knowledge and sell and promote merchandise and services of the store.
- Practice complementary sales (i.e., recommend tie to go with shirt)
- Provide the highest level of customer service.
- Work with team to achieve sales target.
- Complete transactions on POS system &control daily cash-in & cash-out.
**Stock Control**:
- Check stock daily to ensure that shelves are well-stocked and replenish stock whenever necessary.
- Return any damaged stock according to procedures.
- Assist in physical stock-taking.
- Receiving and check quantity, quality, sizes and price tags of stock.
**Housekeeping and Merchandise Display**:
- Keep sales area clean and tidy, pick up/ dispose (any) litter.
- Keep the showcases and fixtures (including and storeroom,) clean and tidy; clean/ dust, merchandise to keep them looking new andclean.
- Ensure that merchandise on display is neat and orderly.
- Assist in promotion/ festive merchandise display.
**Security**:
- Always be alert of suspicious characters; report any shop-lifting to superior/ security officer.
- Carry out changing room control procedures.
**Market & Customers’ Information**:
- Feedback to superior onthe demandof merchandise.
- Feedback on customer comments regarding quality, usage, prices etc.
**Administrative Procedures**:
- Understand and handle customer’s request of issuing invoice & tax refund.
- Replenish stationery supplies (bags, wrapping paperetc)
- Complete necessary forms such as Repeat Order Requisition Form, Out of Stock Form,DailySales Record etc.
- Any other duties as and when assigned by the company.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Insurance according to the regulations
- 13th month salary
- Health care insurance, accident insurance, premium health card 24/24
- Annual Leaves
- Rewards, salary increases.
- Discount employee card
- Meal allowance
**Yêu cầu bằng cấp (tối thiểu)**: Trung học phổ thông
**Yêu cầu công việc**:
- At least High School diploma;
- Outstanding practical experience in a retail, luxury fashion and customer service oriented environment.
- Excellent knowledge of relating with clients and associates in a positive, professional and polite way.
- Proficiency with the use of Ms Word and Excel in addition to accurate understanding of UPC information and price tag.
- Commendable customer service skills with exceptional planning and organizational dexterity at all levels;
- Analytical ability and teamwork spirit.
- Being able to work on shift, weekends and public holidays when required;
**Working Location: Trung tâm thương mại Lotte Hà Nội, khu đô thị Nam Long, Phường Phú Thượng, Quận Tây Hồ, TP. Hà Nội**
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Bán Lẻ,Hành chính Văn phòng,Hành Chính/Văn Phòng,Kinh Doanh/Bán Hàng,Thư Ký
Trung học phổ thông
Không yêu cầu
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