Auditor, Quality

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**Quality Auditor, Footwear**

**Report to: Manager, Quality**

**Work Location: Hai Phong / Thai Binh / Ninh Binh / Quang Ngai**

**Primary Purpose**:
Quality Auditors monitor manufacturing processes of products, engage with Service Providers (SP) to work out Root Cause Analysis and action plan for all quality issues and provide supports to Service Providers for improving quality. Base on Coach’s quality standard, to inspect products and make judgment on Finished Goods (FG) inspection before shipment.

The successful individual will leverage their proficiency in Quality Management to...
- Daily perform in-line inspection for monitoring procedure of products. Work on root cause analysis and action plan with SP for all quality issues are caught on lines. In the meanwhile, report it to manager.
- Review samples and ES & CS reports as well as QLA to stress key points report to SP
- Review pre-production trial and hold pre-production meeting with SP.
- Approve Packing Instruction for all new styles and updated PI for flat packing.
- Conduct FG audit based on Coach FG audit parameter
- To follow up weak area which called out in walkthrough report and push SP to improve
- Conduct IQC audit to audit factory IQC process.
- Train factory QC and certified them as needs of production volume.
- Random audit factory data inputs for FG inspection in Catsweb
- Follow up Root Cause analysis and action plan for all returned defective shoes.

The accomplished individual will possess...
- 5+ years’ experience in footwear Quality Management. Preferably in luxury fashion shoes.
- University education is an advantage.
- Excellent communication skills in English as well as local Asian languages are essential.
- Practical and technical knowledge of footwear industry are essential.
- Knowledge of AQL and quality control system are essential.

**Our Competencies for All Employees**
- **Courage**: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- **Creativity**: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- **Customer Focus**: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- **Dealing with Ambiguity**: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
- **Drive for Results**: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.***
- **Interpersonal Savvy**: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- **Learning on the Fly**: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

**Our Competencies for All People Managers**
- **Strategic Agility**: Sees ahead clearly; can anticipate future consequences and trends