Operations Agent

1 week ago


Thành phố Hồ Chí Minh, Vietnam DHL Full time

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist

**YOUR TASKS**
- Carry out any administrative task that is required for the Service Centre
- Assist in ensuring operational practices and procedures are carried out effectively
- Work with sub-contractors, ensuring all activities are being carried out timely and meet service standards
- Offer administrative and operational supports to Service Centre operations.
- Work with other team-mates to perform and complete day to day activities
- Process inbound material upon arrival and make sure material is available to the couriers and that material not going out for delivery is secured according to the Security policy and procedures
- Process outbound material according to the latest processes and procedures
- Capture information - and make available to the Network - information required for a shipment, piece or handling unit at the service centre according to the standard procedures
- Keep the process area clean and tidy and make sure it is ready for the next process cycle
- Ensure that all relevant equipment is operating and take corrective actions where equipment failure and to be proactive through taking action where equipment is falling below operating standards
- Expand knowledge of other roles within Operations in order to carry out these functions through a rotational shift mechanism.

**YOUR PROFILE**
- Basic communication skills (English) reading, written
- Basic software skills (Word, Excel, etc.)
- Able to work under pressure and rotating shift
- Enthusiastic
- Accountable and reliable
- Basic analytical skills and problem-solving
- Interpersonal skills
- Good team player
- Good health and patient
- Service-minded
- Integrity
- Able to work in shift
- High school
- Fork Lift License (preferable)
- Driving license (preferable)

**OUR OFFER**
- Multifarious benefit programs.
- Strong career support & lots of opportunities in an international environment.
- Training: both online and offline with Global DHL Standards.
- Coaching & Feedback culture allows you to advance further in short-term and long-term development goals.
- Working together based on DHL values of “Respect and Results”.
- Diverse engagement activities under “Best Day Everyday” - our Health & Well-being program.
- Employee hobby clubs, sports championships.


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