Business Operations Support Executive

2 weeks ago


Ho Chi Minh City, Vietnam Norbreeze Group Full time

**ABOUT COCOMI**

COCOMI (Formerly Norbreeze Timepieces) was established in 2004 and is a leading accessible luxury Watch and Jewellery Distributor in Southeast Asia. COCOMI operates more than 20 stores (direct and indirect) in Singapore & Malaysia. Further, the company manage all sales channels, such as wholesale, ecommerce, and travel retailers, and is an omnichannel retailer of the world's leading accessible luxury watch brands, such as AUGUST BERG, BERING, BOSS, COACH, DANIEL WELLINGTON, HUGO, LACOSTE, MVMT, OLIVIA BURTON, TOMMY HILFIGER, CALVIN KLEIN, and others.

COCOMI is envisioned to become Asia’s leading Omni-channel retailer for Affordable Luxury watches and jewelry brands and preferred by GenZ and Young Millennials

**THE ROLE**

The BUSINESS OPERATIONS SUPPORT EXECUTIVE plays an important role in supporting the operations and administration of our businesses in the Region including B2C (e-commerce) and B2B (wholesales, franchise), ensuring that processes run smoothly and efficiently, and helping to achieve the organization's goals and objectives.

**THE RESPONSIBILITIES**

**1. Business Support**:

- Merchandizing: including line sheets, sales reports, order, invoice follow-up, shipment follow-up. Coordinate for inventory, warehouse & logistics matters to ensure that processes run smoothly and effectively.
- Administrative support: responsible for performing administrative tasks such as organizing files, preparing documents, scheduling meetings and appointments, and handling correspondence.
- Handling Retailer support: handling Retailer’s inquiries and concerns, resolving disputes,
- Maintaining records and databases: be responsible for updating and maintaining accurate records in databases, monitoring inventory levels, and tracking expenses.
- Trade marketing support: coordinate & follow up for sales event, activities, POSM

**2. Financial Support**:

- Assisting with financial and accounting management: support financial transaction posting on accounting and ERP system, accurate billing maintenance and storage of accounting documents
- Prepare internal payment request and work with bank clerk prepare bank document.
- Follow up document, paperwork with vendor under instruction of finance department.

**3. Others**:

- Office admin support, HR admin support and employee engagement activities support
- Ad hoc duties as assigned by Line-manager to support overall Business Operation to run smoothly.

**KEY REQUIREMENTS**

As a Business Operations Support Executive, you should have a good combination of communication, organizational, technical, and interpersonal skills to perform the role effectively.
- At least 1 year of experiences in similar role,
- Educational qualifications: A bachelor's degree or diploma in business administration, management, finance or any related field may be required.
- Excellent communication skills both English & Vietnamese: You should have excellent written and verbal communication skills to interact effectively with different stakeholders of the business.
- Organizational and administrative skills: You should have the ability to organize and manage projects, keep accurate records, and prioritize tasks to meet deadlines.
- Attention to details: You should possess strong attention to detail and a commitment to accuracy to ensure the quality of work.
- Technical skills: You should have basic knowledge of computer systems, software, and databases to manage electronic records, process financial transactions, and perform other tasks.
- Interpersonal skills: You should be able to work collaboratively with team members and have the ability to build and maintain professional relationships.



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