Manager, Manufacturing Excellence, Vietnam

1 week ago


Ho Chi Minh City, Vietnam Lululemon Full time

Who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

Quality is the heart of who we are. The Quality team is responsible for quality assurance with our cross-functional partners' vendors in the field. Our objective is to ensure quality products are delivered on time to stores and guests, leading our vendors to optimise the manufacturing process, increase capacity, and reduce process variability efficiently.

You will work closely with the Director of Quality and collaborate constructively with cross-functional teams. You will support our valued vendor partners to maximise efficiency and quality while maintaining cost-effectiveness through Manufacturing Excellence (ME). You will improve productivity and quality by implementing industrial engineering techniques with vendors and product development teams, ultimately achieving optimal manufacturing design from the initial prototype to mass production.

**A day in the life**:

- Support and guide manufacturing excellent concepts with the sample development process from start to finish; utilise construction engineering and automation tools to support vendors and the PD team to find out the most efficient ways for sample creations
- Work closely with cross-functional stakeholders, including Costing, QA, and Product Developers, to make sure the proto-sample construction meets requirements and is efficient, and the SMV/GSD and materials usage are sharing particular effectiveness under our manufacturing excellence aspects
- Work closely with our vendor partners, listen to VOP and VOG feedback to drive quality improvement by product engineering; look into product construction, operation breakdown, automation and tool and output efficiency with quality defect level to establish KPIs to measure vendors’ manufacturing excellence performance to ensure product engineering quality
- Be clear on the vendors’ operation flows to create efficiency plans to build short-term, mid-term, and long-term improvement plans in line with our global sourcing and production strategy
- Establish construction and operation breakdown library to support vendors in developing the sample right the first time, improving quality efficiency, and designing new vendor training plans; implement manufacturing tools, templates, and an automated process for sample-making from the development stage
- Set up ME KPIs and implement them to achieve ME objectives with cross-functional teams, including OB, Automation, Output, and defect rate with building up a bulk SMV library and report monthly and quarterly with cross-functional teams
- Manage ME Lead to implement ME strategy and work out KPI review plan with related vendors and teams
- Oversee ME database and work out KPI report monthly and quarterly with vendors and communication with cross-functional teams; support any other duties and tasks that are assigned

**Qualifications**:

- Your ideal background: Bachelor’s degree in Textiles, Industrial Engineering or related discipline, with 10+ years of relevant experience
- Solid experience (or at least 5-10 years) in garment quality/mechanical engineering, quality assurance and working directly with factory floors
- Good understanding of sewing operations, mechanics, costing calculations and testing protocols from raw materials to finished goods - including SMV, GSD standard operations, patterning system, marking and consumption calculations, and knowledge of 7 QC, TQM concept and Six Sigma tools is a plus
- You have been a fantastic People Manager for at least over 2 years and are inspired to develop and coach others; with excellent leadership and cross-cultural communication skills and/or experience in building and leading a team
- You are agile, respond positively to change under pressure, embrace and use new practices to accomplish goals and solve problems
- You have excellent knowledge of Microsoft Office programs, particularly in MS Excel (e.g. V Lookup and Pivot Table knowledge a plus) and Power BI, Power Apps
- Good in English (with local languages preferred)
- Able to travel, and you love to have fun and sweat

**Must haves**:

- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the s



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