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Csr Manager
4 weeks ago
CÔNG TY CỔ PHẦN DỆT NHUỘM SVT
Khu công nghiệp Bảo Minh, xã Liên Minh, huyện Vụ Bản, tỉnh Nam Định, Việt Nam View om Map
Post Date: 14/04/2023
Applications 0
Views 14
**Job Detail**:
- Offerd Salary (USD)- Login to view salary- Career Level- Manager- Experience- 1-3 Years- Gender- Male/Female- Sector- Nam Dinh- Industry- Executive Management,- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
**Requirement**:
- Good commucation in English/Chinese
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
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