Csr Manager

4 weeks ago


Hanoi, Vietnam CÔNG TY CỔ PHẦN DỆT NHUỘM SVT Full time

CÔNG TY CỔ PHẦN DỆT NHUỘM SVT

Khu công nghiệp Bảo Minh, xã Liên Minh, huyện Vụ Bản, tỉnh Nam Định, Việt Nam View om Map

Post Date: 14/04/2023

Applications 0

Views 14

**Job Detail**:

- Offerd Salary (USD)- Login to view salary- Career Level- Manager- Experience- 1-3 Years- Gender- Male/Female- Sector- Nam Dinh- Industry- Executive Management,- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Requirement**:

- Good commucation in English/Chinese
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.

**Keywords**:


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