Learning & Development Supervisor
5 months ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Collaborate with managers and supervisors to identify and assess training needs across the company.
- Design, develop, and implement comprehensive training programs, materials, and resources, utilizing various formats such as classroom training, e-learning, workshops, and on-the-job training.
- Conduct training needs analysis to identify skill gaps and design targeted training interventions to address these gaps.
- Ensure training programs align with organizational goals, business objectives, and industry best practices.
- Oversee the scheduling, coordination, and delivery of training programs, ensuring they are conducted efficiently and effectively.
- Evaluate the effectiveness of training programs through assessments, surveys, and feedback mechanisms to measure the impact on employee performance and overall organizational success.
- Stay updated on industry trends and advancements in learning and development methodologies and incorporate new techniques and technologies into training programs as appropriate.
- Collaborate with external training providers, consultants, and vendors to leverage external expertise and resources when needed.
- Develop and maintain training budgets, monitor expenses, and provide regular reports on training activities and outcomes to management.
- Ensure compliance with all relevant legal and regulatory requirements related to training and development activities.
- Other tasks as assigned by Line Manager.
**Chức vụ**: Trưởng nhóm/Trưởng phòng
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Nghỉ phép năm
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học
**Yêu cầu công việc**:
- Work experience as a Retail Trainer, Sales and Service Trainer or similar role.
- Good at English communication both verbal and oral.
- Master various Sales and Customer Service training techniques (e.g. game, case studies, and role playing and group activities, online training, on-the-job training).
- Previous experience in luxury goods is preferred.
- Highly computer literate with proficiency in MS Office and related training design tools.
- Excellent presentation and communication skills.
- Keen on learning new knowledge and skills.
- Ability to motivate and excite employees.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Giáo Dục Đào Tạo,Kinh Doanh/Bán Hàng,Phát Triển Thị Trường,Đào Tạo
Đại Học
Không yêu cầu
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