Tuyển Dụng Customer Operations Solutions

4 weeks ago


Ho Chi Minh City, Vietnam Công Ty TNHH Hybrid Technologies Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- To work in collaboration with other teams in the organization.
- Maintain existing customers' relationships by continuously proposing solutions to meet their objectives.
- Work with offices for focus and alignment of efforts & deliverables to support and strengthen objectives for the accounts.
- Monitor daily shipment of inbound, outbound.
- Operation excellence / Identify, articulate and propose service continuous improvement.
- Work with team in other offices to articulate and deploy account initiatives & SOP.
- To prepare regular reports of progress and forecast to internal and external stakeholders using key account metrics.
- To acquire a thorough understanding of key customer needs and requirements.
- Assist to identify / formalize customer needs.
- Provide the solutions, advise the customs formalities to customers relating to all pending issues during the customs clearance process.
- Monitor KPIs on a daily basis.
- Be responsible for solving problems relating the whole process of shipment handling.
- Deploy account objectives & best practices within the company subsidiaries.
- Drafting and communication of all required operational procedures within the company subsidiaries.
- Maintenance of accounts documentation and operational procedures.
- Ensure the proper document checking and give the greenlight.
- Maintain presentation material, provide presentations, demonstrations to customers.
- Project analysis, coordination & support for each mini project deployment.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Competitive salary, 13th month salary & Performance bonus (up to 2.5 months salary)

Healthcare premium program

Training opportunities (internal, external, overseas). English, French & Yoga class

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
Essential:

- Excellent communicator, Fluent in English speaking & writing.
- Minimum 3- 5 year working experience with a freight forwarder in Operations / Customer Services with strong background of Customs expertise at the level of customs supervisor or manager in freight forwarding.
- Critical thinker, problem-solving skills and customer oriented.
- Experience working in customs declaration system of VNACCS/VICS.
- Possess good communication, rigorous, presentation and interpersonal skills.
- Have solid knowledge of customs regulations and formalities, strong hand-on experience in Customs, import & export, customs brokerage, freight operational experience, road transportation, warehouse.
- Experience in managing a nationwide project, work under pressure proactiveness, dedication, passion.
- Strong analytical skills and data manipulation/interpretation.

Desirable
- Working knowledge of Tableau/ dashboarding tools will be a plus.
- Goal oriented, motivated self-starter with excellent organization skills and ability to multi-task.
- Detail oriented.
- Team-player.
- Account Management experience and/or experience in fashion industry would be an advantage.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: CNTT - Phần Mềm,Java,Nhân Sự,Tuyển Dụng (HR)

Trung cấp - Nghề
Không yêu cầu



  • Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Hybrid Technologies Việt Nam Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) To work in collaboration with other teams in the organization. Maintain existing customers' relationships by continuously proposing solutions to meet their objectives. Work with offices for focus and alignment of efforts & deliverables to support and strengthen objectives for the accounts. Monitor daily...


  • Ho Chi Minh City, Vietnam tuyển dụng aeon Full time

    COMPANY INTRODUCTION AEON chính thức bắt đầu hoạt động tại Việt Nam từ năm 2009 dưới hình thức Văn phòng Đại diện (01/12/2009 - 10/07/2012). Ngày 07/10/2011: Được sự chấp thuận từ UBND Tp.Hồ Chí Minh, Công ty TNHH AEON Việt Nam chính thức được thành lập, đầu tư cho các hoạt động về...


  • Ho Chi Minh City, Vietnam KMS Solutions Full time

    **Company Description** KMS Technology** was established in 2009 as a U.S.based software services company. With development centers in Vietnam and Mexico, we have been trusted globally for the superlative quality of our software consulting & development services, technology solutions, and engineers' expertise. We pride ourselves on creating brilliant...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam KMS Solutions Full time

    Company Description KMS Technology** was established in 2009 as a software services company. With development centers in Vietnam and Mexico, we have been trusted globally for the superlative quality of our software consulting & development services, technology solutions, and engineers' expertise. We pride ourselves on creating brilliant solutions for our...


  • Ho Chi Minh City, Vietnam Amazon Web Services Vietnam Company Limited Full time

    5+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion - 4+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with...


  • Ho Chi Minh City, Vietnam Nhà Tuyển Dụng Full time

    [HCM] - TUYỂN DỤNG - Dear all, - Công ty AEON delight (Việt Nam) - trực thuộc tập đoàn AEON Nhật Bản thông báo tuyển dụng vị trí làm việc tại Văn Phòng Trụ sở và Văn Phòng Chi Nhánh HCM - 1. GIÁM SÁT IT - Văn phòng trụ sở- LƯƠNG: THỎA THUẬN - YÊU CẦU: - + Tốt nghiệp ĐH chuyên ngành LIÊN...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Nhà Tuyển Dụng Full time

    [HCM] - TUYỂN DỤNG- Dear all,- Công ty AEON delight (Việt Nam) - trực thuộc tập đoàn AEON Nhật Bản thông báo tuyển dụng vị trí làm việc tại Văn Phòng Trụ sở và Văn Phòng Chi Nhánh HCM- 1. GIÁM SÁT IT - Văn phòng trụ sở- LƯƠNG: THỎA THUẬN- YÊU CẦU:- + Tốt nghiệp ĐH chuyên ngành LIÊN QUAN.- +...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Amazon Web Services Vietnam Company Limited Full time

    5+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion 4+ years of experience in a customerfacing role, engaging with customer executives, technologists and/or partners to solve business problems with...


  • Ho Chi Minh City, Vietnam KMS Solutions Full time

    Company Description KMS was established in 2009 as a U.S.based software development & consulting company with development centers in Vietnam. Over 13 years of operation, we have been trusted globally for the superlative quality of software services, products, technology solutions and engineers' expertise. - KMS Technology focuses on custom software...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Nhà Tuyển Dụng Full time

    Nhà hàng Âu Tân Bình tuyển dụng các vị trí:- TRƯỞNG CA-GIÁM SÁT NHÀ HÀNG- BẾP CHÍNH - PHỤ BẾP- PHỤC VỤCa làm việc linh hoạt: 8h-14h; 16h-22h- Với trưởng ca/giám sát nhà hàng: 8h-17h hoặc 13h-22h (lương 6-9tr)- Có thể sắp xếp theo lịch đăng ký- Không yêu cầu nhiều kinh nghiệm, chăm chỉ...


  • Ho Chi Minh City, Vietnam VNG Full time

    VNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...


  • Ho Chi Minh City, Vietnam KMS Solutions Full time

    Company Description KMS was established in 2009 as a U.S.based software development & consulting company with development centers in Vietnam. Over 13 years of operation, we have been trusted globally for the superlative quality of software services, products, technology solutions and engineers' expertise. - KMS Technology focuses on custom software...


  • Ho Chi Minh City, Vietnam Sony Electronics Vietnam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) A Customer Solution Executive handles specialized & creative solutions to support customers to improve customer satisfaction, limit complaints, and create customer retention. 1. WEB - APPs Content management: - Create, validate, plan - do - check - action (PDCA) & report web contents on Support...


  • Ho Chi Minh City, Vietnam công ty cổ phần vng Full time

    VNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions&039;s headquarters in Vietnam is dedicated to providing enterprise - level services and empowering customers and society to advance decisively into the...

  • Senior Escalation

    3 weeks ago


    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam bp Full time

    Job summaryEntity:Customers & ProductsJob Family Group:Business Support GroupAbout the roleThe Customer Operations Manager - Vietnam leads, coaches and motivates the market operations team to deliver all sales support processes and channel offer strategy, also handle any relationships with internal and external service providers to ensure service level...


  • Ho Chi Minh City, Vietnam Customized Energy Solutions Full time

    Company Description Customized Energy Solutions (CES) is a leading service provider of market intelligence and operational support services to companies participating in the retail and wholesale electric and natural gas markets. Utilizing deep know-how developed since the inception of the deregulated energy markets, CES provides accurate & timely analysis...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam VNG Full time

    VNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam KMS Solutions Full time

    Company DescriptionKMS was established in 2009 as a software development & consulting company with development centers in Vietnam. Over 13 years of operation, we have been trusted globally for the superlative quality of software services, products, technology solutions and engineers' expertise. KMS Technology focuses on custom software development and a...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam công ty cổ phần vng Full time

    VNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions&039;s headquarters in Vietnam is dedicated to providing enterprise- level services and empowering customers and society to advance decisively into the...