Customer Success Specialist

4 months ago


Ho Chi Minh City, Vietnam Công Ty TNHH Phần Mềm Halosoft Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
1. RESPONSIBILITIES
- Support Product Development Team to create good products that customers really want and need. Aggregate valuable customer feedbacks combined with customer data to proactively inform the product development team for improvements.
- Have strategy in Marketing to each group of potential customers of the company. Product sales positioning effectively.
- Ensure all services/products provided to customers with the value they expect from training and instruction.
- Other duties from the manager.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương

**Yêu cầu bằng cấp (tối thiểu)**: Cao Đẳng

**Yêu cầu công việc**:
1. REQUIREMENTS
- Graduated from University, College majoring in Information Technology, Information System, E-commerce, Business English, Marketing, Business Administration... and other related majors.
- At least 2-3 years of experience in customer service, customer experience, customer operations or any equivalent field (experience in technology/e-commerce is a plus) position).
- Proficient in English (Listening, Speaking, Reading Comprehension and Writing). Support for Foreign client.
- Fast learning, good self-study and thrive in a dynamic and fast-paced working environment.
- Good skills in analyzing and synthesizing information; Good logical thinking.
- Ability to observe, analyze to make decisions.
- Able to communicate well, take initiative in work.
- Ability to work independently and in a team.
- Good pressure resistance.

2. CANDIDATE BENEFITS
- 05 working days a week, annual leave under the Labor Law.
- Social insurance, health insurance, unemployment insurance under the Law on Insurance.
- Holidays and Tet holidays in accordance with Vietnam regulations.
- Review your salary twice a year.
- 13th-month bonus (may vary depending on individual assessment & company performance).
- Comfortable, modern office and comfortable working environment using new device for work.
- Young, friendly and professional teamwork environment.
- Travel (once a year).
- Events organized by the company such as happy hour and many other events.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng

Cao Đẳng
Không yêu cầu



  • Ho Chi Minh City, Vietnam LiveIn Sdn Bhd Full time

    **Position Overview**: Join our team as a Customer Success Executive and shape extraordinary living experiences for our tenants. Your role is pivotal in providing exceptional hospitality services, ensuring tenant comfort, and maintaining our properties to the highest standards. Elevate our reputation as you contribute to tenant satisfaction, rental...

  • Customer Success

    4 months ago


    Ho Chi Minh City, Vietnam Tech Data Full time

    **Job Purpose**: To support customers as they transition from sales prospects to active users of products. They're focused on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue to work with your business. Responds to inquiries, expedites critical orders, communicates...


  • Ho Chi Minh City, Vietnam IBM Full time

    Introduction A Customer Success Architect (CSM) career in IBM means a career where you're helping clients fully realize the value of their existing IBM Data & AI products, whilst growing their adoption of next-generation technologies from across IBM's wider portfolio. It means being a trusted strategic advisor to some of the world's most transformational...


  • Ho Chi Minh City, Vietnam TechX Corporation Full time

    At TechX, we've come a long way since our launch in early 2020. Now, after 3 years, we proudly stand as one of AWS's esteemed partners with competencies in Data Analytics in Vietnam. Our growth has been nothing short of remarkable, and we owe it all to our exceptional team of passionate TechXers. Are you ready to make an impact in the dynamic world of cloud...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Sôcôla Marou Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Customer Engagement & Support - Address and resolve customer inquiries through prompt and effective service. regarding pricing, products, delivery, and services across all communication platforms effectively. - Analyze customer feedback, escalate issues as necessary, and implement resolutions...


  • Ho Chi Minh City, Vietnam DFO Global Performance Commerce Limited Full time

    **GPC **is on a mission to deliver superior eCommerce software and we need people that love: - Software - Technology - eCommerce **SUMMARY**: **GPC** has an immediate opening for a **Customer Success Expert** to support the onboarding and ongoing relationships of its ecommerce customers. As a **Customer Success Expert,** you will play a critical role in...


  • Ho Chi Minh City, Vietnam TelestarVN Full time

    **OVERVIEW** We are seeking a motivated and dynamic individual to join our team as a **Customer Success Manager**. This is an exciting opportunity for someone who is passionate about driving business success and building strong client relationships. **ROLE AND RESPONSIBILITIES** - Improve customer service experience, create engaged customers and facilitate...

  • Customer Success

    4 months ago


    Ho Chi Minh City, Vietnam Tech Data Full time

    **Job Purpose**: To support customers as they transition from sales prospects to active users of products. They're focused on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue to work with your business: - Responds to inquiries. - Call to existing customers - Expedites...


  • Ho Chi Minh City, Vietnam SAP Full time

    **We help the world run better** **SUMMARY & ROLE INFORMATION** The E-CSP will proactively and continuously engage with customers at the enterprise level to drive their RISE transformation, value realization, positive business outcomes, solution adoption and commercial growth (via renewals). The role will act as a trusted partner, delivering the...


  • Thành phố Hồ Chí Minh, Vietnam COINS Full time

    Posted 17 September 2024 - LocationHo Chi Minh City - Job type Permanent - Discipline Customer Success - ReferenceJ13013 **Job description**: CUSTOMER SUCCESS MANAGER We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our...


  • Ho Chi Minh City, Vietnam Carrot Fertility Full time

    **About Carrot**: Carrot Fertility is the leading global fertility care platform, serving people of every age, race, income, sex, sexual orientation, gender, marital status, and geography. Trusted by hundreds of multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for...


  • Ho Chi Minh City, Vietnam Vincere Full time

    **About you**: You are passionate about Customer Success and get a kick out of resolving a customer issue. You don’t accept the basics in life, and you are restless in your efforts to excel both at work and outside of work. You have experience of dealing with large numbers of customers, are analytical (comfortable with data) and a great problem solver. You...


  • Ho Chi Minh City, Vietnam Vincere Full time

    **EMP TYPE** Full-Time **INDUSTRY** Software **JOB ID** 32508 **About you**: You are passionate about Customer Success and get a kick out of resolving a customer issue. You don’t accept the basics in life, and you are restless in your efforts to excel both at work and outside of work. You have experience of dealing with large numbers of customers, are...


  • Ho Chi Minh City, Vietnam SiteMinder Full time

    At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...


  • Ho Chi Minh City, Vietnam Antsomi Full time

    **Fresher/Junior Customer Success Executive** **Who We Are** With the mission of transforming everyday businesses, Antsomi is a marketing technology company building the first artificial intelligence-enabled customer data platform, CDP 365, in Southeast Asia, empowering companies to unify and activate their customer data. **Your Role** The Customer...


  • Ho Chi Minh City, Vietnam công ty tnhh công nghệ thông tin elca việt nam Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Customer Support Specialist**: - **Mã tin đăng: 3679207**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng...


  • Ho Chi Minh City, Vietnam Anchanto Full time

    DEPARTMENT: Operations JOB TITLE: Customer Care Specialist EXPERIENCE REQUIRED: 0-3 Years in customer service industry QUALIFICATIONS: Bachelor's/Master's Degree LOCATION(S): Ho Chi Minh City, Vietnam WORKING HOURS: 24*7 Rotational shifts **About Anchanto** Anchanto is a Global B2B SaaS product company headquartered in Singapore with operations across...


  • Ho Chi Minh City, Vietnam Qarma Full time

    We are looking for a dedicated person to join our Vietnam team and work with our global team to scale our sales, delivery and customer success. **About Us**: Qarma is a fast-growing Nordic SaaS business focused on revolutionizing quality and compliance within retail and Sourcing. We are on a mission to become the leading digital tool and platform for...


  • Ho Chi Minh City, Vietnam Công Ty Cổ Phần BC Solutions Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention. - Work with the customers to make sure they can get the most value from the product. - Resolves product or service problems by clarifying the customer’s complaint and transferring to the...


  • Ho Chi Minh City, Vietnam Transcosmos Việt Nam Full time

    ✔ Exploiting and developing relationships with assigned Key Accounts to expand the project ✔ Coordinate with Service Planning department to come up with a new service model. Update new models for customers ✔ Set up business plan (expansion revenue, number of new projects, profit rate,...) and ensure actual results according to the plan. ✔ Analyze...