Sales Account Specialist

5 months ago


Ho Chi Minh City, Vietnam Rockwell Automation Full time

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

**Job Description**:
**Key Responsibilities**:

- Achieve Rockwell Automation sales targets and meet business revenue plans for focused product, services or solutions using a discipline sales process within targeted accounts.
- Directly responsible for meeting and exceeding quota by actively negotiating and bringing opportunities to closure while working with the broader matrixed Rockwell Automation sales teams.
- Develop and manage an accurate sales forecast and pipeline of focused pursuits and other related solutions.
- Provide input into customer proposals and requests for information.
- Assist in the development of project scope and ROI analysis. Utilize value selling techniques to quantify project ROI and structure commercial deals accordingly.
- Leverage Global Sales & Marketing selling resources for target opportunity identification and access.
- Serve as the primary liaison between customers, regional sales team members and business unit to ensure efficient and effective communications and information flow from sales and pipeline development activities.
- Effectively translate technical terms into everyday language and properly manage expectations, both internally and externally.
- Provide formal regular status reports to sales management which include forecast, pipeline and activity summary information.
- Monitor & report revenue and pipeline results weekly via CRM tool for assigned Verticals or Geographies to ensure performance goals are met.
- Develop strong business & financial knowledge of offering and its impact on potential business.

**Job Characteristics**:

- Variety of activities - Multiple projects occurring simultaneously and Multi-tasking
- Sense of urgency for goal achievement in fast-paced environment
- People/relationships focus and Team building - Inspire, motivate others, and engage their commitment
- Involve others in decision-making process - Cooperative, collaborative decision-making
- Must assume responsibility for risk
- Extroverted, warm, enthusiastic, empathetic
- Stimulating communicator with Persuasive “selling” style and Collaborative approach
- Leadership based on ability to motivate others
- Strong commitment to results
- Delegate authority readily

**Skills, Knowledge, Experience and Education**
- Requires a Bachelor or Masters Degree in engineering, supply chain, computer science, manufacturing information technology or related discipline preferred; equivalent experience considered
- 8+ years pre-sales, direct sales, or consulting experience
- Familiarity with supply chain concepts, logistics, manufacturing flow and interaction with IT and manufacturing systems.
- Fluency in native language and strong command of English (written & spoken).
- Ability to work with and gain confidence of senior level personnel (internal and external) in a highly collaborative, matrixed stakeholder organization.
- Ability to resolve complex issues in creative and effective ways.
- Ability to align and influence critical stakeholders.
- Strong support of customer centricity. Understands the importance of demonstrating concern for satisfying customers.
- Passionate about developing goals to improve our customer experience.
- Ability to set, be accountable for and achieve challenging targets.
- Ability to influence, empower, coach, and motivate others.
- Ability to adapt communication style and messaging to different audiences.

**Temperament**
- Show confidence and composure when presenting to audiences of differing levels of an organization, including executives
- Exhibits strong teamwork, customer service and organizational skills.
- Acts courageously by sharing viewpoints openly and directly with others, providing relevant and timely information and feedback, as required.
- Retain and convey a positive attitude in challenging circumstances.
- Maintain a positive demeanor during periods of uncertainty, conflict, and stress.
- Remain open to ideas; integrates multiple perspectives in decision-making.

**Information Processing Capability (Factors of Complexity)**
- Anticipate and act upon evolutionary trends in the industry and the unique adaptations required by the Company to sustain competitive advantage.
- Exercise judgment within defined procedures and practices to determine appropriate action.
- Leverage b


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