Sales Support Specialist
5 days ago
**The Role**:
Sales Support Specialist is responsible for handling channel program offers, program settlements and dealing with system reports as well as business analysis. Sales Support Specialist works closely with Country Managers, Channel/Account Managers, and reports directly to Cluster Head of South East Asia 1 (Malaysia, Singapore, Vietnam)
**Responsibilities**:
- ** Programs offers**:
- Quarterly, monthly, ad-hoc programs offer: work with, interact with Program requestors to get programs information, and raise in internal system.
- Follow up with approvers to get the deliverables: Prompt **valid offer codes**:
- Follow up with requestors for any revision, termination of programs
- ** Programs settlement**:
- Load reports from sales system for regular results tracking
- Get program final program results upon the end of programs, get confirmation and request for debit notes from the partners (through the requestors when applicable)
- Get all debit notes in place for internal process with regional office
- Follow up with all parties to get the deliverables**:prompt settlement**
- ** Reports and Supports**
- Track weekly reports in templates required by Cluster Head
- Sharing weekly results to stakeholders (business partners, sales team)
- Provide Business Intelligence from Tailor-made dashboard SmartView, Tableau
- Act as first gate of budget management in country
**Requirements**:
- Bachelor’s degree: business administration, finance and accounting are advantages.
- 2 years of working experience for similar job
- Good office soft-wares skills such as Microsoft Office, Google Suite. Experience with extra Business Intelligence System, ERP system such as Oracle, SmartView, Tableau are advantages.
- Carefulness and mindfulness in speed, and pressure
- Customer-oriented mindset and strong will to learn in an interesting working environment
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