Support Engineer
5 months ago
TRANSFORMHUB
- Remote, Other, Ha Noi- Remote, Other, Ho Chi Minh- Remote- Posted 1 hour ago- Skills:
- English- SQL- AWS**Top 3 reasons to join us**:
- Global working environment
- Amazing training and development opportunities
- Onsite Opportunities in Singapore
**Job description**:
- Production Support L2
- Communicate with client to understand problem statement
- Troubleshooting and analysis of production issues.
- Managing Incidents triaging, reporting and assignment of tickets
- Carrying out the Production Deployments
- Being able to fix minor defects without dependency on Development Team.
- Ensuring to meet PSS SLA (Partner Support Service - Service Level Agreement)
- Able to prepare and execute low to medium complex Database Scripts
- Understand System Functionality and DB architecture
**Your skills and experience**:
- Good English communication with Clients.
- Experience in managing AWS Services like Code Pipeline, EC2, version upgrades, patching, Cloud metrics reporting, etc.
- Experience in working with Ticket managing system, JIRA.
- Experience in Supply Chain Finance domain is a plus
- Must be ready to work in shift timings matching Singapore morning time
- Should have good attitude of Teamwork
- Basic knowledge of technology.Net, Angular
**Why you'll love working here**:
- Highly Attractive Salary
- Friendly working hours
- Laptop Provided
- Full Salary During Probation Time
- Salary 13th
- Annual Health Care check up
- Social Insurance
**TRANSFORMHUB**:
We Are Accountable, We Are Reliant, We Are Certain We Are TransformHub
- Company type
- Outsourcing
- Company size
- 151-300 employees
- Country
- Singapore- Working days
- Monday - Friday
- Overtime policy
- No OT
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