Support Engineer

5 months ago


Hanoi, Vietnam TRANSFORMHUB Full time

TRANSFORMHUB
- Remote, Other, Ha Noi- Remote, Other, Ho Chi Minh- Remote- Posted 1 hour ago- Skills:
- English- SQL- AWS**Top 3 reasons to join us**:

- Global working environment
- Amazing training and development opportunities
- Onsite Opportunities in Singapore

**Job description**:

- Production Support L2
- Communicate with client to understand problem statement
- Troubleshooting and analysis of production issues.
- Managing Incidents triaging, reporting and assignment of tickets
- Carrying out the Production Deployments
- Being able to fix minor defects without dependency on Development Team.
- Ensuring to meet PSS SLA (Partner Support Service - Service Level Agreement)
- Able to prepare and execute low to medium complex Database Scripts
- Understand System Functionality and DB architecture

**Your skills and experience**:

- Good English communication with Clients.
- Experience in managing AWS Services like Code Pipeline, EC2, version upgrades, patching, Cloud metrics reporting, etc.
- Experience in working with Ticket managing system, JIRA.
- Experience in Supply Chain Finance domain is a plus
- Must be ready to work in shift timings matching Singapore morning time
- Should have good attitude of Teamwork
- Basic knowledge of technology.Net, Angular

**Why you'll love working here**:

- Highly Attractive Salary
- Friendly working hours
- Laptop Provided
- Full Salary During Probation Time
- Salary 13th
- Annual Health Care check up
- Social Insurance

**TRANSFORMHUB**:
We Are Accountable, We Are Reliant, We Are Certain We Are TransformHub
- Company type
- Outsourcing
- Company size
- 151-300 employees
- Country
- Singapore- Working days
- Monday - Friday
- Overtime policy
- No OT



  • Hanoi, Vietnam Siemens Healthineers Full time

    Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and...

  • Support Engineer

    5 months ago


    Hanoi, Vietnam FORTNA Full time

    FORTNA *** - Thái Nam Building, 22D Dương Đình Nghệ, Yên Hoà, Cau Giay, Ha Noi- Hybrid- Posted 1 hour ago- Skills: - IT Support Linux System Engineer **Top 3 reasons to join us**: - Flexible working time - Sponsored training and learning opportunity - Healthcare insurance for employee & 2 dependents **Job description**: **SUMMARY** **PRIMARY...

  • Support Engineer

    5 months ago


    Hanoi, Vietnam FORTNA Full time

    FORTNA *** - Thái Nam Building, 22D Dương Đình Nghệ, Yên Hoà, Cau Giay, Ha Noi- Hybrid- Posted 7 hours ago- Skills: - System Engineer Database Linux **Top 3 reasons to join us**: - Flexible working time - Sponsored training and learning opportunity - Healthcare insurance for employee & 2 dependents **Job description**: **SUMMARY** **PRIMARY...


  • Hanoi, Vietnam Tek Experts Full time

    Overview: We’re seeking a customer-oriented Technical Support Engineer - Information Management & Governance (IM&G) to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support,...

  • Support Engineer

    5 months ago


    Hanoi, Vietnam FORTNA Full time

    FORTNA *** - Thái Nam Building, 22D Dương Đình Nghệ, Yên Hoà, Cau Giay, Ha Noi- At office- Posted 5 hours ago- Skills: - IT Support Linux System Engineer **Top 3 reasons to join us**: - Flexible working time - On-site opportunities in the US, UK - Healthcare insurance for employee & 2 dependents **Job description**: **SUMMARY** **PRIMARY...


  • Hanoi, Vietnam Tek Experts Full time

    Overview: We’re seeking a customer-oriented Technical Support Engineer - Information Management & Governance (IM&G) to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support,...


  • Hanoi, Vietnam Tek Experts Full time

    Overview: We’re seeking a customer-oriented Technical Support Engineer Stage 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...


  • Hanoi, Vietnam Tek Experts Full time

    Overview: We’re seeking a customer-oriented Technical Support Engineer Stage 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...


  • Hanoi, Vietnam Tek Experts Full time

    Overview: We’re seeking a customer-oriented Technical Support Engineer Stage 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...


  • Hanoi, Vietnam Tek Experts Full time

    Overview: We’re seeking a customer-oriented Microsoft ERP Technical Support Engineer to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support, including information...


  • Hanoi, Vietnam Tek Experts Full time

    Overview: We’re seeking a customer-oriented Microsoft CRM Technical Support Engineer to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support, including information...


  • Hanoi, Vietnam Tek Experts Full time

    Overview: We’re seeking a customer-oriented Microsoft ERP Technical Support Engineer to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support, including information...


  • Hanoi, Vietnam Tek Experts Full time

    Overview: We’re seeking a customer-oriented Microsoft CRM Technical Support Engineer to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support, including information...


  • Hanoi, Vietnam Unity Technologies Full time

    **The opportunity** We are looking for a Developer Support Engineer to join our team supporting Unity LevelPlay Mediation. The Developer Support Engineer is expected to be an expert in all our supported products, understand them in-depth, and take ownership of issues raised by customers, as well as by internal teams. You will research, resolve and provide...


  • Hanoi, Vietnam Collaboration Betters The World - B.O.T Full time

    Collaboration Betters The World - B.O.T *** - TNR Tower, 54A Nguyen Chi Thanh, Dong Da, Ha Noi- Hybrid- Posted 7 hours ago- Skills: - IT Support System Admin **Top 3 reasons to join us**: - In-depth knowledge sharing sessions - Flexible in-office and remote work arrangements - Great Place to Work-Certified **Job description**: - As a Production...

  • IT Support Engineer

    5 months ago


    Hanoi, Vietnam Công ty Cổ phần Pizza 4Ps Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) WHAT YOU‘LL DO 1. Help Desk (30%) Ensure to deliver good IT quality to support all users at Back Office, Hubs and Stores. Monitor, predict and handle all IT issues/requests via ticket. Mentor, assign task to IT support team members. Provide L2/3 support and troubleshooting to resolve...


  • Hanoi, Vietnam Talentnet Full time

    Hi-Tech & IT **RESPONSIBILITIES**: - Develop IIoT use case, solution architecture and propose recommendation for customer. - Prepare solution proposal for the total solution, which include Yokogawa IoT solution. - Conduct evaluation/site survey and testing with users for the data integration and demonstration. He will need to work together with global...


  • Hanoi, Vietnam Positive Thinking Company Full time

    **We are Great Place to Work-Certified with 90% of our team members in Vietnam agreeing that we are a great place to work!** At the Positive Thinking Company, we are looking for your talent to strengthen and grow our community of apps and platform experts. Joining us is joining a company that resembles you, building itself as you express your talents, share...


  • Hanoi, Vietnam Oxford University Clinical Research Unit - Vietnam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) The post is responsible for the day-to-day operations of the IT activities in the Oxford University Clinical Research Unit - Ha Noi. He/she is also responsible for managing all servers, computers, printers, internet service, networking devices, and backup services by coordinating with IT Teams in...


  • Hanoi, Vietnam Optimizely Full time

    **Introduction**: Optimizely is looking for a Desktop Support Technician, specializing in Linux Desktop Support (specfically Debian/Ubuntu). Individual will be working closely with our Campaign Development Environments in Berlin and Vietnam. In addition, individual will work closely to support Client Platform Engineers in Windows and Mac management utilizing...