F&b Manager

3 days ago

Hanoi, Vietnam Thiên Thai Hotel Full time

**Mô tả công việc**:

- **As a Food & Beverage Manager, you are responsible for managing operations of all Food & Beverage outlets of Thien Thai Hotel to deliver an excellent Guest and Member experience. A Food & Beverage Manager would also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards**:

- Manage all Food & Beverage Outlet operations
- Maintain exceptional levels of customer service
- Ensure compliance of the hotel's standards
- Recruit, manage, train and develop the F&B team
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
- Achieve budgeted revenues & expenses and maximize profitability related to the food & beverage department
- Incentivise team members to maximize sales and revenue
- Assist in Marketing the food & beverage outlets, develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentation within corporate guidelines to meet/ exceed sales and financial goals and objectives
- Accountable for monthly stock takes
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and post-meeting minutes generated
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety legislation
- **Benefits**:

- A competitive salary & Excellent benefits
- The opportunity to work within an organisation committed to personal and career development
- Uniform (where applicable) and meals on duty

**Kinh nghiệm / Kỹ năng chi tiết**:

- **To successfully fill this role, you should maintain the attitude, behaviours, skills, capabilities and distinctions that follow**:

- Hospitality Management
- Professional experiences
- 3 to 5 years’ experience in similar position
- Fluent in English and Vietnamese
- Proven food and beverage management experience
- Working knowledge of various computer software programs
- Excellent Customer-Service Skills - Attention to Detail
- Ability to work well under pressure
- Strong Leadership Skills: must be leader, rallying their team during heavy shifts, resolving conflicts and getting the job done.
- Excellent Management Skills: deal with food, costs, pricing, creating work schedules and more.
- Organizational Skills: Keeping work schedules, shipments, cleaning schedules and more organized is crucial to the job.
- Problem-Solving Skills: Dealing with employee conflict, irate customers and wrong stock orders is part of a food and beverage manager's job. Being able to come up with a solution quickly is a needed skill. - Good Comunication Skills: need to accurately and easily communicate standards and cooking methods to staff, give orders and speak with customers clearly.
- Stamina: expect long days around hot cooking elements, much of it on feet. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions
- Degree in relevant area or equivalent qualification

a
- Passion for delivering exceptional levels of guest service

**Mô tả**:

Loại công việc

**Nhân viên toàn thời gian tạm thời**
Cấp bậc

**Quản lý / Trưởng phòng**
Học vấn

**Cử nhân**
Giới tính

**Nam / Nữ**
Ngành nghề

**Nhà hàng / Dịch vụ ăn uống**
**,**
**Hóa chất / Sinh hóa / Thực phẩm**
**,**
**Khách sạn**

**Thông tin liên hệ**:
- Tên liên hệ:
**Phòng HCNS**- 45 Nguyễn Trường Tộ, Quận Ba Đình, Hà Nội, Viet Nam- Nhận hồ sơ bằng ngôn ngữ:

- **Tiếng Anh**

**Về công ty**:
**Thiên Thai Hotel**:

25 - 99 nhân viên
Liên hệ: Phòng HCNS

**Set in a striking French colonial building, Thien Thai Hotel is located on a quiet side street yet close to Hanoi's Old Quarter and business district. This stunning luxury boutique hotel is the jewel of Hanoi's downtown. Opened in 1990, the hotel has been lovingly restored to reflect Hanoi's French colonial heritage and re-designed with contemporary aesthetic. Together these architectural elements combine to create a timeless and elegant hotel offering the ultimate combination of classic opulence and history to modern luxury and design.**
**Thien Thai Hotel features wide range of luxury room and suite options for complete relaxation and privacy, as well as on-site state-of-the-art wellness facilities, excellent restaurant serving breakfast, lunch, and dinner, a stylish Irish pub and functional meeting rooms.**
**Thien Thai Hotel is ideally placed for both leisure and business traveller. The Hotel is conveniently located on the North West corner of the Old quarter of Hanoi, close to all the renowned tourist attractions of Hanoi. The hotel is only short walk from Hanoi's many famous sites, including

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