Current jobs related to Senior Client Service Executive, Branch - Ho Chi Minh City - Standard Chartered

  • Branch Service Officer

    4 months ago

    Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

  • Branch Service Senior Officer

    4 months ago

    Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

  • Executive Client Management

    3 months ago

    Ho Chi Minh City, Vietnam DKSH Full time

    **Location**:Ho Chi Minh, VN, VN**Job Function**:Client Management**Requisition Number**:151564**Description**: **Job Summary** Support the execution of clients' business plans and trade marketing strategies for Unilever International client to achieve overall sales targets. Support daily operation tasks internally (Sales, Finance, Supply Chain) and...

  • Senior Consultant, Client Services

    3 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

  • Senior Managing Consultant, Advisors Client Services

    4 months ago

    Ho Chi Minh City, Vietnam Mastercard Full time

    **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential....

  • Branch Services Senior Officer

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam UOB Vietnam Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

  • Branch Service Offer

    1 week ago

    Thành phố Hồ Chí Minh, Vietnam UOB Vietnam Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

  • Senior Consultant, Client Success, Vietnam

    3 months ago

    Ho Chi Minh City, Vietnam Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

  • Branch Service Officer

    4 months ago

    Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

  • Senior Client Executive

    4 months ago

    Ho Chi Minh City, Vietnam Edelman Full time

    The Senior Client Executive (SCE) is responsible for the supervision of account work performed by junior staff **. **S/he will demonstrate the ability to manage up, as well as manage across with peers and mentor account team members. **Responsibilities**: - Demonstrates tactical and strategic knowledge of integrated Communications Marketing principles and...

  • Branch Service Officer

    3 months ago

    Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

  • Branch Manager

    6 months ago

    Ho Chi Minh City, Vietnam Aloha Consulting Group Full time

    Our client is a leading technology company who is searching for an experience talent to join their firm: - Providing leadership and guidance to branch staff, motivating them to meet performance targets and maintain high levels of productivity. - Developing and implementing strategic plans for the branch in line with the companys overall objectives. This...

  • Executive/ Senior Executive, Client Delivery

    3 months ago

    Ho Chi Minh City, Vietnam NielsenIQ Full time

    **Job Description**: NielsenIQ Intelligent Analytics (iA) helps our clients develop stronger and smarter sales strategies by delighting shoppers and optimizing price, promotion, assortment, and shelf. With purchase decisions being made in-store, it is imperative for brands to have distribution and sales strategies that maximize their store presence and...

  • Client Manager

    4 months ago

    Ho Chi Minh City, Vietnam Employment Vietnam Full time

    **About the company** EV Search’s Client - A MNC Insurance Broker in Vietnam **Responsibilities**: - Responsible for growing satisfied client relationships, a profitable book of business and support new business development in Chinese & Taiwanese Clients Sector. - Work with our team of senior professionals to service a portfolio of Taiwanese & Chinese...

  • Branch Operations Administrator

    5 months ago

    Ho Chi Minh City, Vietnam Diag Full time

    **About the Role**: We are seeking a highly motivated and detail-oriented individual to join our team as a Branch Operations Administrator. In this role, you will provide critical administrative and data management support, ensuring the smooth daily operations of our branch. You will also play a vital role in collaborating with the team to achieve our branch...

  • Senior Sales Executive

    3 months ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Dịch Vụ Triển Lãm SES Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Senior Sales executive is the key point of contact between Informa Markets in Vietnam and its clients: answering queries, offering advice and introducing exhibition services. Senior Sales executive promotes services to customers and negotiate contracts with the aim of maximising profits. 1. Be...

  • Senior Sales Executive

    3 months ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Dịch Vụ Triển Lãm SES Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Senior Sales executive is the key point of contact between Informa Markets in Vietnam and its clients: answering queries, offering advice and introducing exhibition services. Senior Sales executive promotes services to customers and negotiate contracts with the aim of maximising profits. 1. Be...

  • Universal Service Banker

    3 months ago

    Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

  • Branch Manager

    4 months ago

    Ho Chi Minh City, Vietnam TechBiz Global GmbH Full time

    **About TechBiz Global** TechBiz Global is a leading recruitment and software development company. Our diverse, globally distributed team provides IT recruitment, outstaffing, outsourcing, software development, and different consulting services with a primary focus on making our partners achieve their business goals successfully. With headquarters in...

  • Branch Manager

    4 months ago

    Ho Chi Minh City, Vietnam Công ty TNHH M.V Liên Minh Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Direct all operational aspects including sales, customer service, human resources, administration and other tasks as requirement of BOD. - Develop and oversee sales and marketing - Assess local market conditions and identify current and prospective sales opportunities. - Stay abreast of competing...

Senior Client Service Executive, Branch

4 months ago

Ho Chi Minh City, Vietnam Standard Chartered Full time

**Job***: Retail Banking

**Primary Location***: Asia-Vietnam-Ho Chi Minh

**Schedule***: Full-time

**Employee Status***: Permanent

**Posting Date***: 18/Jan/2023, 8:09:15 PM

**Unposting Date***: Ongoing

**The Role Responsibilities**
- ETB servicing
- Handle high-value clients’ service issues and complex needs for Store walk-in Business Clients
- Provide administrative support to Priority Bankers to deal with ongoing client service issues, onboarding of new clients/products, and ongoing monitoring processes
- Serve complex service needs of Priority Clients walking into Store
- Educate and steer client for interactions with the bank via online, machine channels
- Any additional service focused mandates to be discussed separately
- Interacts directly with clients
- Covers for members of Priority Team when they are not available (team)
- Enhanced multi-product Priority knowledge
- Market and competition knowledge
- Soft skills for client handling
- Stakeholder engagement skills
- Objection handling
- Client training on digital solutions
- Knowledge of banks’ processes and procedures
- Bank operation risks and processes
- Ability to solve problems and close issues without handing over
- KYC set up for client type

**Role Specific Technical Competencies**
- Addressing Customer Needs
- Customer Focus
- Customer Service Management
- Service Excellence

**About Standard Chartered**

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never settle,** continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- **Be better together,** we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

**In line with our Fair Pay Charter,** we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- **Core bank funding for retirement savings, medical and life insurance,** with flexible and voluntary benefits available in some locations
- **Time-off** including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- **Flexible working** options based around home and office locations, with flexible working patterns
- **Proactive wellbeing support** through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- **A continuous learning culture** to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
- **Being part of an inclusive and values driven organisation,** one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.