Customer Care Contact Lead

You will be joining our Customer Care Team to add your leadership expertise + skills to the delivery of Customer Excellence. ** Your Role**: You will be responsible supporting customers by providing helpful information + responding to complaints, ensuring customer satisfaction with our products, services + features. ** Your Responsibilities**: You will do...

**Job Title**: Customer Care Center Officer **Customer Contact Center officer** To manage customer care center activities for Philips Vietnam **Key Areas of Responsibility**: **Call center** - Feedback to call center within the day for any queries or escalated/safety case - Logging calls/claim in the system to follow up - Dispatch FSE to go onsite time -...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

You will be joining our Operational Care Team to add your leadership expertise + skills to the delivery of Operational Excellence ** Your Role**: You are responsible for the delivery of operational excellence through your team of Operational Care specialists by providing leadership + direction, while continuously optimizing production costs. ** Your...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

You will be joining our Customer Care Team to add your leadership expertise + skills to the delivery of Customer Excellence. ** Your Role**: You will be responsible supporting customers by providing helpful information + responding to complaints, ensuring customer satisfaction with our products, services + features. ** Your Responsibilities**: You will do...

You will be part of our Air Logistics team, adding your expertise + skills to the delivery of customer excellence. ** Your Role**: You are responsible to support our customers by providing helpful information, answering queries + resolving complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to...

You will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence. ** Your Role**: You will be enabling transport activities by executing bookings, entering orders while liaising with our Customer Care Specialists to ensure all requirements are met (in a timely and efficient manner). As always, these...

**Giới thiệu**: Công ty VIỆC ƠI là công ty Tuyển dụng nhân sự thứ ba với 100% vốn của NHẬT BẢN với môi trường trẻ năng động, dễ thương và vô cùng thân thiện. Đây là nơi sẽ giúp bạn biết thêm nhiều kiến thức về nhân sự cũng như nâng cao các kỹ năng mềm của bản thân. - Job...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Customer Support - Accurately lodge all customer details, phone sales, complaints, and queries in Zendesk. - Assess goods for quality assurance and come to the best resolution for the customer and brand. - Process return to sender orders. - Work with our stockists and drop ship partners to...

**Overview of role purpose & scope**: The Customer Service & Operations Team Lead is responsible for the Customer Service and Admin (CS&A) Organization in the business comprising of the: - Call Center (callouts, inbound queries and outbound surveys and core 3 nurturing), - Contract, data management for service team (maintenance team, sales team..) -...

**Mô tả công việc**: (Mức lương: 8 - 11 triệu VNĐ) 1. Customer Consultation and Order Confirmation - Understand customer needs and provide tailored consulting. - Generate quotations, answer inquiries, suggest upgrades, and confirm orders. - Guide customers on payment and form processes. 2. Order Operations - Create order codes and input...

**Mô tả công việc**: (Mức lương: Thỏa thuận) The English Care Executive role is to manage customer expectations, to ensure that all problems / questions of the ESP clients are quickly and proactively resolved and to assist the Operations Manager in monitoring the Operations team. The role also coordinates with regional offices and non-core...

**CUSTOMERS CARE / SALE**: - Consultation of services, customer care, managing Page interactions, organizing warehouse inventory checks, and reporting tasks. - Directly approach customers to introduce, advise, and provide suggestions to help them choose products/services from the company that suit their needs. - Rotating shift work: working time SHIFT 1:...

**Mô tả công việc**: (Mức lương: Thỏa thuận) We are an AI Fintech company specializing in assessing consumers's credit profiles in emerging markets combining pioneering AI with large alternative data sources. In 2020 we reached our ambitious milestone of credit profiling 1bn consumers spanning 4 countries - Vietnam, Indonesia, India & the...

**Mô tả công việc**: (Mức lương: 7 - 10 triệu VNĐ) CUSTOMERS CARE / SALE: - Consultation of services, customer care, managing Page interactions, organizing warehouse inventory checks, and reporting tasks. - Directly approach customers to introduce, advise, and provide suggestions to help them choose products/services from the company that suit...

**About Zenyum** Zenyum is one of Asia’s largest consumer brands in the making. **We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce...

**Giới thiệu**: Công ty VIỆC ƠI là công ty Tuyển dụng nhân sự thứ ba với 100% vốn của NHẬT BẢN với môi trường trẻ năng động, dễ thương và vô cùng thân thiện. Đây là nơi sẽ giúp bạn biết thêm nhiều kiến thức về nhân sự cũng như nâng cao các kỹ năng mềm của bản thân. - Job...

Unilever Vietnam is a strategic market among Unilever Top Global Markets known for its impressive growth and profitability. With nearly 30 years of presence in Vietnam, we have established ourselves as a market leader in FMCG sector. Our commitment is to grow sustainably to serve a population of 100 million people in Vietnam across 5 Business Units: Home...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...