Strategic Customer Executive

1 month ago


Thành phố Hồ Chí Minh, Vietnam Takeda Pharmaceutical Full time

**Job Title: Strategic Customer Executive**

**Location: HO CHI MINH CITY, VIETNAM**

**About the role**:
Vaccine Business Unit (VBU) at Takeda Vietnam carry the mission of protecting Vietnamese people against dengue fever, a disease which remains a high burden to healthcare system globally as well as in the country.

In May 2024, TAK-003 (Takeda’s dengue vaccine) was granted marketing authorization by Vietnam local health authority. Vietnam VBU is now at the most exciting stage of preparing the market and bringing TAK-003 to Vietnamese people within the year 2024.

Strategic Customer Management plays a crucial role in building and developing the strong relationship with key clients. The main responsibility is overseeing strategic accounts in order to nurture successful collaboration between the organization and its customers in product deployment and strategic direction implementation.

**How you will contribute**:
Communication Bridge
- Be the key contact point who organizes two-way communication between the company and clients in order to information sharing and tight cooperation in products deloyment to the market. This includes product knowledge and information training, product availability management, marketing plans, etc.

Co-Promotion Collaboration
- Collaborate with internal teams and customers to develop and execute marketing activities aimed at boosting awareness and increasing consumption at the vaccine center, based on an understanding of consumer and customer needs.

Market/ Business Intelligent Report
- Analyze gathered information from the market circumstance, consumers behaviors, stakeholder promotions activities, and the dynamicity of local vaccine centers to keep the corporation informed and assist in business strategy development.

Account management
- Build and implement account plans for targeted clinic/institutions.
- Support Strategic Customers Managers for the organization of intercenter activities.
- Support Strategic Customers Managers to develop the strategic & action plan for the entire managing region (North, Central, South).
- Monitor the output situation and proactively build actions plan to achieve business performance of territory/account. Additionally, propose adjustments target in the implementation area based on the actual circumstances.

Training Organization
- Determine customers’ training needs, Work with internal department and clients to organize meetings on disease awareness, epidemiology, disease burden, product information, and post-injection reactions for customer

Customer service
- Frequently record feedback on product quality, output situation, effectiveness of marketing activities,

**What you bring to Takeda**:
Education and Experience Requirements
- Mandatory to hold a university degree in medicine or pharmacy.
- Minimum 2 years of experience in sales and service within the healthcare or pharmaceutical industry. Experience as a Key Account Management in the Vaccine category is preferred.
- Moderate knowledge of building marketing strategies and activities.
- Deep understanding of local healthcare system & regulation.

Key Skills, Abilities, and Competencies
- Strategic planning: Define strategic prospects through marketing activities, focus area and investment in consideration and balance of short & long-term relying on data analysis.
- Communication: Ability to discuss and engage proactively with external and internal stakeholders, excellent communication, engotiation and presentation skills.
- Relationship building: Drive a robust connection with peer and stakeholders to maintain meaningful professional relationships, fostering the network leading to opportunities and mutual growth.
- Project management: Organizes working efforts by prioritizing tasks, using resources optimally, establishing appropriate deadlines and ensuring on-time delivery. Ability to manage conflicts and deal effectively with complex issues and diversity of people.

Internal and External Contacts
- Closely coordinate with Medical team, Marketing team (HCP, HCC, BI, Omnichannel), Supply-Demand team from both sides to prepare training materials, Marketing plan, delivery plan, etc.

Other Job Requirements
- Willing to travel within Vietnam and abroad.
- Excellent command of English.

**More about us**:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

**Empowering our people to shine**:

- Takeda is proud in its commitment to creating a diverse workforce and prov



  • Ho Chi Minh City, Vietnam Takeda Pharmaceutical Full time

    **Job Title**: Strategic Customers Executive **Location**:Vietnam **About the role**: Key Account Manager plays a crucial role in building and developing the strong relationship with key clients. The main responsibility is overseeing strategic accounts in order to nurture successful collaboration between the organization and its customers in product...


  • Ho Chi Minh City, Vietnam Takeda Pharmaceutical Full time

    **Job Title**: Strategic Customers Executive **Location**:Vietnam **About the role**: Key Account Manager plays a crucial role in building and developing the strong relationship with key clients. The main responsibility is overseeing strategic accounts in order to nurture successful collaboration between the organization and its customers in product...


  • Thành phố Hồ Chí Minh, Vietnam NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT...


  • Thành phố Hồ Chí Minh, Vietnam AhaMove Full time

    Our company is actively looking for a confident and empathetic individual to join our team as a Customer Loyalty Executive. Your ultimate goal for this job position is to strategize, develop, and manage customer loyalty programs with the aim of enhancing customer satisfaction and retention. - Design, implement and develop end-to-end loyalty program...


  • Thành phố Hồ Chí Minh, Vietnam Google Full time

    **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 8 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics, Auto, OEMs, Telecom, E-Commerce/Retail, Apps, Ads, Gaming, or Technology industries. - Experience working with C-level executives and...


  • Thành phố Hồ Chí Minh, Vietnam Google Full time

    Please visit this Google Careers posting for the Vietnamese-translated version of this role. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 8 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics, Auto, OEMs, Telecom, E-Commerce/Retail,...


  • Thành phố Hồ Chí Minh, Vietnam Google Full time

    Please visit thisGoogle Careers postingfor the Vietnamese-translated version of this role. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 8 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics, Auto, OEMs, Telecom, E-Commerce/Retail, Apps,...


  • Thành phố Hồ Chí Minh, Vietnam Google Full time

    **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 8 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics, Auto, OEMs, Telecom, E-Commerce/Retail, Apps, Ads, Gaming, or Technology industries. - Experience working with C-level executives and...


  • Thành phố Hồ Chí Minh, Vietnam PNJ Full time

    **NƠI LÀM VIỆC**: - Hồ Chí Minh **CẤP BẬC**: - Nhân viên **HÌNH THỨC**: - Nhân viên chính thức **BẰNG CẤP**: - Đại học **KINH NGHIỆM**: - 5 - 6 Năm **MỨC LƯƠNG**: - Lương thỏa thuận **NGÀNH NGHỀ**: - Bán lẻ / Bán sỉ, Dịch vụ khách hàng **HẠN CHÓT NHẬN HỒ SƠ**: -...


  • Ho Chi Minh City, Vietnam Takeda Pharmaceutical Full time

    **Job Title**:Strategic Customers Manager **Location**:Vietnam **About the role**: Key Account Manager plays a crucial role in building and developing the strong relationship with key clients. The main responsibility is overseeing strategic accounts in order to nurture successful collaboration between the organization and its customers in product deployment...


  • Ho Chi Minh City, Vietnam Takeda Pharmaceutical Full time

    **Job Title**:Strategic Customers Manager **Location**:Vietnam **About the role**: Key Account Manager plays a crucial role in building and developing the strong relationship with key clients. The main responsibility is overseeing strategic accounts in order to nurture successful collaboration between the organization and its customers in product deployment...

  • Strategic Planning

    2 months ago


    Thành phố Hồ Chí Minh, Vietnam MSD Full time

    **JOB SUMMARY** The role involves leading a long term strategic planning, developing new product strategy and driving key growth initiatives for our company in Vietnam in close collaboration with Managing Director, Commercial Operations Director, Business Unit Heads and Regional counterparts, ensuring assessment of commercial opportunities, optimal resource...


  • Thành phố Hồ Chí Minh, Vietnam Manulife Full time

    **The opportunity**: We are seeking a qualified and dynamic individual to join our team as the Manager of the Strategic Agency Growth Program. This role is pivotal in driving the acquisition of Agency Leaders in the market and will play a crucial part in the growth and development of the Agency organization. **On the job you will**: - Identify and bringing...


  • Thành phố Hồ Chí Minh, Vietnam Manulife Full time

    **The opportunity**: We are seeking a qualified and dynamic individual to join our team as the Director of the Strategic Agency Growth Program. This role is pivotal in driving the acquisition of Agency Leaders in the market and will play a crucial part in the growth and development of the Agency organization. **On the job you will**: - Identify and...


  • Thành phố Hồ Chí Minh, Vietnam Pfizer Full time

    ROLE SUMMARY The Strategic Hospital Partner Lead (SHP Lead) will lead the SHP team working in close collaboration with the internal X-functional and external Distributor team (to provide support what Pharma Law allows) to take a holistic, long-term view of partnerships with the prioritized healthcare institutions and systems (hospitals, SoH, Local VSS )....


  • Thành phố Hồ Chí Minh, Vietnam JTI - Japan Tobacco International Full time

    At JTI we celebrate differences, and everyone truly belongs. **46,000 people from all over the world** are continuously building their unique success story with us.** 83% of employees feel happy **working at JTI. To make a difference with us, all you need to do is bring your **human best.** Reporting to: Vo Thi Phuong Thao, SIBI Manager Duty Post: Ho Chi...


  • Thành phố Hồ Chí Minh, Vietnam Unilever Full time

    Unilever Vietnam is a strategic market among Unilever Top Global Markets known for its impressive growth and profitability. With nearly 30 years of presence in Vietnam, we have established ourselves as a market leader in FMCG sector. Our commitment is to grow sustainably to serve a population of 100 million people in Vietnam across 5 Business Units: Home...


  • Thành phố Hồ Chí Minh, Vietnam BR Metals Pte Ltd Full time

    **Roles and Responsibilities** The Customer Relationship Manager should possess dynamic capabilities and network. Being based in Vietnam, reporting to the Managing Director, in charge of the day-to-day operations of the Vietnam office and ongoing business activities. He/ She is responsible for driving the Company’s growth and ensuring compliance with...


  • Thành phố Hồ Chí Minh, Vietnam l'Oréal Full time

    A. JOB RESPONSIBILITIES Three important and broad responsibilities of the Customer Development Executive are: 1. Execute daily sales operations to achieve business targets with improving productivity, which include - Customer management: build and consolidate customer profile, contract management, debt management for both Direct & Indirect customers. -...


  • Thành phố Hồ Chí Minh, Vietnam L'Oreal Full time

    **A. JOB RESPONSIBILITIES** Three important and broad responsibilities of the Customer Development Executive are: **1. Execute daily sales operations to achieve business targets with improving productivity, which include** - Customer management: build and consolidate customer profile, contract management, debt management for both Direct & Indirect...