Senior Key Account Management

5 months ago


Ho Chi Minh City, Vietnam Shopee Full time

DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Responsibility to ensure the success of key merchants on Shopee platform including driving Revenue and smooth operation
- Educating Chinese sellers on Shopee features, Shopee promotional campaigns and market insights
- Building good relationships and trust with merchants to understand more about their business and their key success factors
- Interact with stakeholders of different teams (example category management, search) to ensure products sold by new sellers receive enough visibility on the product pages
- Implement campaigns for new sellers, analyze and report their performance
- Interact with other local teams to share knowledge and replicate best practices
- Forecast volume and number of new sellers and activities required to incubate them
- Update the management team on weekly progress

**Requirements**:

- A Bachelor’s degree in any field; at least 3 years experienced in Key Account, Merchandiser, Business Development would be a plus. The e-commerce industry will be an added advantage
- Fluent Chinese and Vietnamese, and excellent written and spoken English skills
- Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person
- Excellent team player with an aptitude for sales, and a drive to always deliver on KPIs
- Logical thinking and strong problem solving skills


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