Reservation Executive
2 weeks ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Co-ordinate the supervision and control of the Reservations’ operational procedures.
- Engage in receiving, processing and confirming guests’ room reservations.
- Demonstrate initiative and the ability to manage time and work priorities.
- Be enterprising, open to new ideas and change in the workplace and seek more effective and better ways of carrying out your role.
- Be co-operative and supportive of other team members through consulting, providing feedback and sharing information with others.
- Consider the attitudes and perspectives of the guest and adapt to their different needs.
- Demonstrate the ability to prioritize and manage the demands of your position.
- Take charge of the systematic and orderly filing of reservations correspondence and other documents.
- Prepare the compilation of statistical data regarding reservations as requested by the Management.
- Keep the AGM informed of all developments in reservations.
- Assist in the review of work methods and procedures in reservations; recommend changes to improve the quality of work accordingly.
- Ensure all reservation requests are answered in a timely and accurate manner with at least a 24-hour turnaround.
- Monitor the status of Group Reservations.
- Enter and maintain accurate company/VIP records.
- Cultivate contacting with travel agents, booking agents, etc with the objective of increasing room sales.
- Responsible for the efficient running of the department within the requirements of the budget.
- Ensure the staff follow correct procedures in dealing with all bookings.
- Responsible for the optimum yield of the hotel by achieving highest possible balance of occupancy and room rate.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Full Insurance
- Service charge
- Incentive Bonus
- 1 meal/day
- 13th month salary
- Year-end Bonus, Holiday Bonus
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
Education: A diploma or degree qualification.
Fluency in oral and written English
Experience: Previous hotel-related experience
Other:
Good presentation and public speaking skills.
Showing strong initiative and creative skills.
Good in planning, organizing and co-ordination.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Hành Chính/Văn Phòng,Lễ Tân (Receptionist)
Trung cấp - Nghề
Không yêu cầu
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