Customer Service Executive

5 months ago


Ho Chi Minh City, Vietnam Công Ty TNHH Dịch Vụ Hàng Không Hương Giang Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)

Reservations & ticketing:

- Making reservations across the counter
- Selling of tickets.
- Remitting cash to the concerned department.
- Answering customer queries over the telephone.

Departures:

- Attend the pre - flight and post flight briefings.
- Setting up of check in counters.
- Screening of checked in baggage.
- Maintain high quality of Check in procedures.
- To assist customers with special requests.

Arrivals:

- To assist customers with special requests.
- To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
- Co-ordination with the baggage vendor for the damaged bags.
- Follow up with the en-route stations regarding lost baggage.

Post flight departure:

- Filing of all necessary flight papers
- Any other responsibility assigned by the management from time to time

“Be aware of and comply with his/her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.”

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm

**Yêu cầu bằng cấp (tối thiểu)**: Cao Đẳng

**Yêu cầu công việc**:

- Female/Male, good look appearances.
- Education: college degree or above.
- At least 01 years experiences in the same position and related field.
- Good communication and presentation skills in English and Vietnamese.
- Customer oriented and ability to adapt/respond to different types of characters.
- Ability to multi-task, prioritize and manage time effectively.
- Ability to work under high pressure.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng

Cao Đẳng
Không yêu cầu



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