E-commerce Specialist
6 months ago
**[HCM - DISTRICT 1]**
**NEW ESTABLISHED DEPARTMENT**
**E-COMMERCE SPECIALIST**
**SALARY: 1500 ~ 2500USD NEGOTIABLE**
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- **JD**:
Online Store Operations
- Website management daily across all sites
- Order management to ensure timely deliveries and returns
- Plan and execute eCommerce activities
- Report and analyze eCommerce KPIs (Sales, conversion rate, traffic, etc)
- Report issues to relevant internal and external stakeholders for troubleshooting
- Competitor monitoring and suggestions on improvements for an optimum customer experience
- Support the Customer Service team in service recovery and providing any necessary information on orders
- Work closely with vendors and retail shops on operational and merchandizing processes Cross-Functional Coordination
*
**REQUIREMENTS**:
**- Minimum 4- 5 years of proven experience with E-Commerce site operations in the areas of content management, front-end store online operations, website reporting, and customer service**
- Experience in Salesforce Commerce Cloud, marketplace management, and web analytics (preferably Google Analytics) will be an additional advantage
- Proficiency in using Excel (Vlookup, Pivot Table)
- Fluent in English
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**Zalo: 0906 652 609**
Pay: 35,000,000₫ - 50,000,000₫ per month
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