Manager, Sales Event
3 weeks ago
Overview:
COMPANY OVERVIEW:
Herbalife Nutrition is a global company that has been changing people's lives with great nutrition products and a proven business opportunity for its independent distributors since 1980. The Company offers high-quality, science-backed products, sold in over 90 countries by entrepreneurial distributors who provide one-on-one coaching and a supportive community that inspires their customers to embrace a healthier, more active lifestyle. Through the Company’s global campaign to eradicate hunger, Herbalife Nutrition is also committed to bringing nutrition and education to communities around the world.
Herbalife Nutrition has approximately 10,000 employees worldwide, and its shares are traded on the New York Stock Exchange (NYSE: HLF) with net sales of approximately $5.5 billion in 2020.
STATEMENT (defines the major functions/purpose of the position)
This is the key position in the Company who will be responsible for planning and leading event execution in line with sales strategic activity roadmap, member’s way of working and the company’s culture. The person is also expected to deliver agility in event management (offline, online, hybrid ) with initiatives and creativity. This position is based in Ho Chi Minh City and will be directly reporting to Sales Head.
DETAILED RESPONSIBILITIES/DUTIES:
- To lead event planning and execution as per company’s strategic business objectives and sales activity calendar.
- To improve member’s experience via event execution protocol, digital innovation development and creative/agile event organizing.
- To work closely with member services, event regional committees to promote for local, regional and word-wide events and incentives.
- To expand and improve the communications channels between members and Herbalife by providing accurate, up-to-date and reliable information.
- To perform vendor recommendation, briefing, evaluation, budget tracking and monitoring in compliance with procurement policy and matrix approval.
- Lead event project briefing as a whole, work closely with GSS in vendor selection, scoring, negotiation, and evaluation.
- Manage and build up event calendar together with field sales and sales operations team, act as a single lead to update and communicate changes to involved functions.
- Perform event execution with expected quality, KPIs, frequency, agility, and budget efficiency. Ensure post event evaluation is conducted with integrity, data, and learning.
- Propose new ideas to improve the event planning and implementation process.
- Serve as liaison with vendors on event-related matters, work with regional and local supporting teams (MS, Finance) in event ticket selling system control and tracking.
- Provide directions, master timelines/checklists for project team, involved parties to execute and manage on top performance.
- Follow up on project progress and support project members to ensure all work is completed on schedule and as required.
- Coordinate all parties involved in the project together, ensure all information and work is exchanged and carried out smoothly.
- Identify and handle any problems that arise during project implementation.
- Represent the company at event onsite to take care members as well as ensure that members’ issues are dealt with in an efficient manner.
SUPERVISORY RESPONSIBILITIES:
Working closely with the global, regional and local team, this person will be the key event-related communications person for the country.
Directly lead and supervise event supervisors/assistant managers/assistants located in three different offices of Herbalife Vietnam (Hanoi, Danang and HCM).
ORGANIZATIONAL RELATIONSHIPS:
Interacts with all levels throughout the organization, both internal and external - including but not limited to customers, members, leaders and vendors; coordinates and liaises with regional and local leaders, as well as vendors and media.
Qualifications:
REQUIRED QUALIFICATIONS:
**Skills**:
- Good balance of planning skills and detailed operational experience.
- Time, project and work management skills.
- Ability to organize, work independently and work under pressure, tight timelines.
- Self-motivated, problem solving skills.
- Travel is required.
- Professional, confident, careful, calm and mature personality.
- Must be bilingual with ability to read and write Vietnamese and English fluently, good translation capability.
**Experience**:
- At least 3 years of work experience in the position of Event Manager/Event Assistant Manager/Account Director.
- Experience in working in event function/working in agency side is a plus.
- Frequent travel is required.
**Education**:
- University degree preferably with Economics, Business Administration, or the like.
PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to all
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