Sales Development Representative

2 weeks ago

Hanoi, Vietnam 1840 & Company Full time

**Description**:
Our client is an award winning pleasure products distributor with over 25 years of presence in the US. We are seeking an enthusiastic self-starter SDR with a proven track record of B2B sales to join our team. As a Sales Representative, your main responsibility will be to drive sales growth by proactively pursuing new prospects and servicing existing accounts.

**Responsibilities**:

- Cold calling to proactively pursue new prospects to grow the customer base
- Meet and exceed monthly sales performance goals by servicing existing accounts, obtaining orders, upselling, and establishing new accounts
- Focus sales efforts by using reports to analyze existing and potential sale opportunities
- Meet all sales objectives and handle all aspects of completing a sale including paperwork
- Continually manage daily, weekly, and monthly sales forecasts and prospects using company software, and produce weekly reports.
- Resolve customers’ complaints by investigating problems, developing solutions, and making recommendations
- Understand each customer’s needs to build strong long-term relationships
- Develop and maintain positive relationships with support departments (warehouse, customer service, and accounting)
- Coordinating in-store sales training with vendors and customers
- Attend vendor trainings and trade shows to increase product knowledge
- Deliver exceptional customer service

**Requirements**:

- Minimum 2- 3 years of sales, account management, or customer service experience preferably from a distribution, retail, and/or manufacturing background
- Experience with Business-to-Business sales; Retail sales experience is plus
- Capacity to sell physical products.
- Proven track record of cold calling to acquire new business.
- Need to have strong customer service skills and the ability to create and maintain long-term relationships with clients
- Extremely well organized and detailed oriented with excellent time management in a fast-paced work environment
- Ability to develop in-depth knowledge about products and markets
- Excellent written, verbal, and interpersonal communication skills in English (C1 Level)
- Ability to communicate and hold a conversation with decision-makers
- Proficient in Microsoft Office
- Must possess your own laptop/desktop that meets the following minimum qualifications:

- Processor: Core i5 or higher
- RAM: 8GB or higher
- Must have a reliable internet connection with the following bandwidth requirements:

- Minimum Download Speed: 6 Mbps
- Minimum Upload Speed: 5 Mbps
- A quiet, private place in your home where you can work without background noise and interruption.

**Benefits**:

- Work from home
- Access to diverse projects
- Opportunities for professional growth
- Collaboration with diverse teams
- No commute time
- No dress code (unless there’s a meeting)
- Eco-friendly work lifestyle
- Exposure to a multicultural team
- Potential for long-term engagement
- Improved work-life balance

**About 1840 & Company**:
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

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