Contact Center Medical Representative

5 months ago


Ho Chi Minh City, Vietnam MSD Full time

**Primary Responsibilities**
- Tele-detail products in a way that is relevant to each individual customer; customize discussions and client interactions based on understanding of customer’s needs, in a manner consistent with the laws, regulations and our company values & policies.
- Within selected customer accounts, act as primary point of contact to ensure that a high level of customer satisfaction is achieved and maintained.
- Conduct mini surveys via phone accordingly to business requirement.
- Submit regular reports on sales and related activities

**_ Desired _**_Experience/Education/Skills_**
- Pharmacist; Medical Doctor
- 1+ years pharmaceutical sales role
- Strong knowledge of customer/business strategy
- Understanding of local healthcare and reimbursement systems

**_ Preferred_**
- Previous secondary care sales experience
- Previous experience within the Therapeutic area and/or customer base
- Key account management experience including clinical and administrative customers
- Business Acumen Skills
- Business Management Skills: Planning and execution

Customer management skills: Segmentation &Targeting and Customer Engagement

**Search Firm Representatives Please Read Carefully**

**Employee Status**:
Regular

**Relocation**:
**VISA Sponsorship**:
**Travel Requirements**:
**Flexible Work Arrangements**:
**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Requisition ID**:R268786



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