Medical Sales Representative

4 weeks ago

Ho Chi Minh City, Vietnam Takeda Pharmaceutical Full time

**Job Title**:Medical Sales Representative - Public & General Customers
**Location**:Vietnam

**About the role**:
Vaccine Business Unit (VBU) at Takeda Vietnam carry the mission of protecting Vietnamese people against dengue fever, a disease which remains a high burden to healthcare system globally as well as in the country.

In May 2024, TAK-003 (Takeda’s dengue vaccine) was granted marketing authorization by Vietnam local health authority. Vietnam VBU is now at the most exciting stage of preparing the market and bringing TAK-003 to Vietnamese people within the year 2024.

The Medical Sales Representative (MSR) - Public and General Customers will play a critical role in implementing the defined strategy of Vaccine BU towards a sustainable growth of Takeda’s Dengue Vaccine (TAK-003) in Vietnam from commercial perspective and with a focus on customers (influencers and prescribers related to immunization setting) at public sectors and other general accounts in private sector.

**How you will contribute**:
Following are the areas of focus for the position of MSR - Public and General Customers at Takeda Vietnam:
**Customer Management & Territory Action Planning**
- Be the first contact point for the assigned customers/KOLs/HCPs in Public and General accounts for all queries related to TAK-003 vaccine.
- Take accountability of territory action planning (TAP) for assigned accounts that will be aligned with overall Takeda Vaccine business and brand strategy.
- Build and nurture strong, long-lasting relationships with customers and partners, understanding their unique needs and delivering tailored solutions with excellence.
- Work closely with the other peers in Sales force, marketing and medical to ensure One-Takeda image and One voice to KOLs and HCPs across channels nationwide.
- Stay abreast of market information and market trend (including updated news on regulation related to our business, customer insights, market insights, sales out at account level and in-arm data of our vaccine, etc.) and provide on-time feedback and inputs to AM, marketing and medical team that contribute to brand planning, TAP and impactful scientific engagement with HCPs.

**Sales Performance Excellence**
- Provide HCPs and decision makers of hospital/ institutes/ vaccination centers with on time and accurate data and information about TAK-003 vaccine of Takeda and objection handling.
- Coordinate efficiently with internal cross functions to provide on time and accurate information to customer’ queries about TAK-003 vaccine data and evidence, supply and demand, scientific engagement activities from Marketing, medical and Sales team and PV related matters.
- Ensure aligning his/her activities at assigned territory/accounts with the Vaccine BU’s objectives, marketing plans and channel’s direction.
- Take charge of tender planning and administration tasks at assigned public accounts when and where is required.
- Provide NSM and AM with accurate forecasting, data tracking, in-arm data, including but not limited to tender, promotional scheme at vaccination centers for Takeda’s vaccine and other vaccine that may impact team’s performance.
- Collect e-consent of HCPs for omnichannel engagement activities
- Ensure zero % of non-compliance for all activities and materials in execution

**What you bring to Takeda**:
**Essential**:

- Mandatory to hold a university or colleague degree in medicine or pharmacy
- Compliance mind-set is a must
- Excellent communication and presentation skills in Vietnamese

**Desired**:

- Experience in pharmaceutical industry as MSR or intern
- Experience in vaccine, regardless of role and responsibilities
- Good command of English (verbal, reading and writing)

**Key Skills, Abilities, and Competencies**:

- Open to learn new knowledge and skills
- With a mindset towards business partnering
- Self-motivated and results oriented
- Ability to work independently and in a team
- Versatile and resilient, ability to stay positive in pressure environment and work towards delivering results

**Complexity and Problem Solving**:

- Customer complaint handling
- Keep good rapport with key decision makers and KOLs in the hospitals/ institutes/ vaccination centers.

**Internal and External Contacts**:

- ** Internal stakeholders**: Vaccine medical, Vaccine marketing, and other peers in Vaccine sales force; VN Ethnic and Compliance Officer, Business Operation (Commercial Excellence, Training); PV; Human Resource.
- ** External stakeholders**: Management/ procurement/ tender/ pharmacy department, KOL, prescribers at Hospital/ Institute/ CDC/ public and private vaccination centers

**Other Job Requirements**:

- Travelling time: approximately up to 70% per month in the first 6 months and up to 85% in subsequent months (on average of 18 to 19 days on field a month)

**More about us**:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient suppor

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