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Lead Key Account Management
1 month ago
Department Business Development and Partnerships
- LevelExperienced (Team Lead)
- LocationVietnam - Ho Chi Minh City
The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Responsible for supervising and leading a team of Key Account Management.
- Drive performance of all Key Account Managements within responsibility on dimensions including commercial performance, seller relationship, social media engagement, internal tools and systems and special projects etc.
- Develop and maintain industry-leading relationships with external key account contacts to ensure that the business receives constant leads on potential key sellers.
- Work to create cross-functional engagements and understandings with necessary departments.
- Negotiating deals with key sellers and working with marketing to develop matching initiatives to boost revenues.
- Oversee quality of deals & sellers satisfaction with KAM and platform.
- Support Category Manager in developing seller management strategy & initiatives.
- Create a healthy work environment within the team and grow more future leaders.
- Ensure correct and timely completion of team member’s performance report.
- Other tasks as assigned.
**Requirements**:
- Bachelor’s or Master’s Degree in business or related fields.
- Ideally 3 -5 years of working experience preferably in business development, sales or account management.
- Ability to interact with a broad set of businesses and stakeholders.
- Good command of English.
- Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs.
- People management skills and have experience taking care of a team.
- Data driven, logical thinking and strong problem-solving skills.
- Result-oriented, self-driven, and strong negotiation skills.
- Experience in E-commerce is a plus.
