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Key Account Lead

4 weeks ago

Thành phố Hồ Chí Minh, Vietnam JTI - Japan Tobacco International Full time

At JTI we celebrate differences, and everyone truly belongs. **46,000 people from all over the world** are continuously building their unique success story with us.** 83% of employees feel happy**working at JTI.

To make a difference with us, all you need to do is bring your **human best.**

Reporting to: Operations Director

Duty Post: Ho Chi Minh, Vietnam

Application Duration: This job posting will remain open until the vacancy is filled.

**Key Account Lead**

**As the Key Account Lead in the area of Operations, you will**:
**Key Account Strategy**:

- Formulate the sales strategy of modern trade channels by setting up Account Priorities, Key Focus, and Key enablers for achieving sales target
- Ensure modern trade fundamentals are achieved by having effective planning and cross-functional collaboration with commercial planning, sales operation, marketing, and finance
- Drive sales and revenue growth, market share, and improve profitability
- Create initiatives to improve business processes and overall working procedures to enhance efficiency and effectiveness

**Business Planning**:

- Lead negotiations with key accounts/banners to establish trading terms that align with JTI company goals while meeting the account's requirements
- Collaborate with key accounts/banners to develop joint business plans (JBP) that outline annual strategies, objectives, and actions to drive mutual growth and profitability. This requires a business review, critical metric agreement, or joint project to enhance the partnership
- Develop strong relationships with key account partners, including decision-makers and influencers, through regular communication, meetings, and relationship-building activities

**Budget & Financial Management**:

- Plan the trading term payment and any financial management properly
- Monitor the payment performance (AR) and claim (AP) and bring up accordingly if any issues
- Monitor the trade marketing budget utilization, market return, days of inventory

**Key Account Management**:

- Provide market & competitor activities analysis, and customer insights to the management team
- Collaborate cross-functionally with sales operations, marketing, and RTM to deliver excellent execution
- Communicate efficiently & optimally to line managers and colleagues. Establish good relationships with all sales operational, distributors, and colleagues of various internal department

**Requirements**:

- Minimum Degree holder in Business Administration, Marketing, or any other related fields
- Working experience with at least 8-12 years in sales, key accounts, channel management, and trade marketing in FMCG shall be an added advantage
- Able to lead the team & coordinate cross functions, externally to deal with customers. Strategic & structured thinking, innovative & independent. Positive & open attitude, flexibility to change
- Drives people and empowers the team
- Knowledge of Microsoft Office, and Excel (basic formulae, such as H/VLOOKUP, IF, SUMIF, and pivot usage is crucial) and ability to prepare slides via PowerPoint
- English communication skills (fair level)

Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.