Operation Supervisor

4 weeks ago


Thành phố Hồ Chí Minh, Vietnam Brightstar Viet Nam Full time

2+ năm kn managing beverage stores or similar retail operations.
- Địa chỉ: Phường Bến Nghé, Quận 1, HCM.
- Làm việc 6 ngày/tuần, flexible: có thể WFH hoặc lên office.
- Tiếng Anh giao tiếp tốt là điểm cộng.
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- **Job Summary**: We are seeking a dynamic and experienced Operation Supervisor to oversee the operations of our company's chain of outlets. The Operation Supervisor will be responsible for recruiting and training Baristas, evaluating their performance, ensuring compliance with operational standards and procedures, and ensuring smooth outlet operations aligned with company policies.

**Key Responsibilities**:

- Recruit and train Baristas for the company, ensuring high standards of customer service and product quality.
- Evaluate the performance of Baristas against established standards and provide constructive feedback for improvement.
- Establish operation standards and standard operating procedures (SOP), ensuring strict adherence across all company outlets.
- Monitor and supervise daily operations to ensure smooth execution and compliance with company policies.
- Address operational issues promptly and implement corrective actions as necessary.
- Collaborate with other departments to optimize operational efficiency and customer satisfaction.
- Manage inventory and supplies to meet operational needs while controlling costs.

**Requirements**:

- Diploma or Degree in business management, marketing, or a related discipline.
- **Minimum of 2 years of experience in managing beverage stores or similar retail operations.**:

- Friendly personality with strong interpersonal skills, capable of working effectively within a team.
- Proven experience in operation management with a track record of achieving operational targets.
- Ability to communicate effectively in English or Chinese or Cantonese is an added advantage.
- Ability to work under pressure, prioritize tasks, and ensure the operational well-being of the brand.

**Compensation**:

- Basic Salary: VND 12,000,000 per month.
- Allowances: Transport and phone allowances provided.

**Working hours**: 6 days per week

Loại hình công việc: Toàn thời gian, Cố định

Mục lương: 12.000.000₫ một tháng



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