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E - Key Account Supervisor (Lazada & Socom)
1 month ago
**E - Key account Supervisor (Lazada & Socom)**:
- Date: Nov 27, 2024- Location: Ho Chi Minh- Company: Shiseido**RESPONSIBILITIES**:
**Store operations**:
- Responsible for e-platform operations, including promotion planning, stocks demand forecast, customer relationship management, campaign participation management and other systematic operations tasks
- Ensure all operation tasks going smoothly (PO, credits, refunds, stocks available ) and deliver supports on time (samples, gifts...)
- Competition landscape check on a regular basis with details of competitors’ commercial & planning activities across platforms
- Cooperate with internal cross-functions (accounting, brand marketing, logistics, ) and external partners (platforms, social agencies, enablers..) to achieve the set KPIs & project objectives
- Reports & Data analysis of store operations with deep-dive insights per category/brand/plan to strengthen store performance.
**NMV & P&L control**:
- Responsible for account GMV with platform & Netsales with internal with strong P&L report & analysis
- Analyse store-related data and recommend improvement plans for store revenue based on results, store optimization, and merchandise ratings
- Collaborate with management on NMV goals, planning and forecasting
- Control & reconcile cost with distributor or platforms
**REQUIREMENTS**:
- Be humble & eager to learn mindset, curiosity & ready to test new initiatives
- Have good sense of art & beauty, critical thinking
- Have good understanding & sensitivity toward online buying behavior, beauty & skincare trend
- Good project management skills, communication skills & problem-solving skills
- Good adaptability to fast-paced & dynamic environment, a team player, performing well under pressure
- 2-3 years years of working experience
- Understand the rules of marketing on Lazada/Shopee/TikTok, understand shopping journey & purchase behaviours of specific platforms.
- Salary (Min-Max):
**Job Segment**:Data Analyst, Relationship Manager, Manager, Data, Customer Service, Management
