Customer Operation Admin

3 days ago


Ho Chi Minh City, Vietnam Công Ty TNHH FrieslandCampina Việt Nam Full time

**Mô tả công việc**:
(Mức lương: 11 - 13 triệu VNĐ)
- To handle operation related to onboarding & termination of the assigned customer
- To be responsible for master data of the assigned customer (contract, trade term, credit limit, payment term, policy, etc.)
- To be responsible for contract management (review & keep tracking, sign-off, renew, and terminate contract)
- To proceed the promotion set up on SAP
- To issue announcement letter (public holidays, price & product change)
- To handle promotion claim & rebate on time in full for the assigned customer
- To prepare listing supporting document of new product
- To handle complaint from the assigned customer related to claim, promotion, sales order, product, price,...
- To make quarterly/monthly/weekly/daily reports
- To coordinate with Key Account, Finance, Warehouse and QC department to improve the service level of the assigned customer
- To complete other tasks assigned by line manager

The above responsibilities are not intended to be an exhaustive list of all responsibilities and duties required of employees assigned to this job. The incumbent may be asked to perform other duties as assigned by the Company.
**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Company Bonuses

Health Insurance & Social Security

Coaching & Training with Global Mindset

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Education background: have at least University Graduate Degree
- Have at least 01 year experience at the same role in other FMCGs companies and/or have experience working in Logistics/Customer Service/Sales Admin field.
- Customer service and business oriented mindset; willing-to-do attitude; ability to work under high pressure.
- Good communication & basic written English skill
- Good execution & follow-up skill
- Advance computer skills in MS Word, Excel, PowerPoint

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng

Đại Học
Không yêu cầu



  • Ho Chi Minh City, Vietnam CP L&A Full time

    **Customer Admin & Operation Assistant (Bach Hoa Xanh Online)** **- Mức lương: 12 triệu gross** - Ăn trưa tại công ty, latop công ty - Làm việc: T2 - T7 (Hybrid working) - VP: 156 Nguyễn Lương Bằng, Q7, Tp.HCM =-----------/ **CÔNG VIỆC**: **I.BHX Online Adminstration**: 1. Phụ trách việc kết nối với CSE Team...

  • Class Operations Admin

    17 hours ago


    Ho Chi Minh City, Vietnam OOOLab Full time

    **Join Us!**: We're looking for Class Operations Admin You will be a part of the CUSTOMER EXPERIENCE TEAM (HELP DESK TEAM - SUB DEPARTMENT) to execute key tasks within the following areas: **The Job**: Ensure post-class operations are completed in a timely matter for Students and Teachers including the following: - Uploading Teacher’s feedback onto...

  • Admin Executive

    1 week ago


    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Finance Manager

    7 months ago


    Ho Chi Minh City, Vietnam Công Ty TNHH Owe Operation Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận)GENERAL MISSION- Manage and supervise all activities of 3 companies (OWS “service”, OWH “holdings” and OWO). (NB: OWS and OWH are small companies with few activities) accounting system compliant with policies and regulations of VN Law. Facilitate best collaboration between Departments within...

  • Operation Admins

    2 hours ago


    Ho Chi Minh City, Vietnam TRENDS & TECHNOLOGIES, INC. VIETNAM CO., LTD Full time

    **Mô tả công việc**: - Receive customer request, respond, consult customers for product and provide services. - Co-ordinate with relative department, prepare relating document for meeting with suppliers, customers. - Coordinate with relative department to make a tender, quotation. - Work closely and coordinate with oversea suppliers for processing the...


  • Thành phố Hồ Chí Minh, Vietnam Kone Full time

    **Overview of role purpose & scope**: The Customer Service & Operations Team Lead is responsible for the Customer Service and Admin (CS&A) Organization in the business comprising of the: - Call Center (callouts, inbound queries and outbound surveys and core 3 nurturing), - Contract, data management for service team (maintenance team, sales team..) -...


  • Ho Chi Minh City, Vietnam CP L&A Full time

    **Sales Admin** **- Mức lương: 12 - 14 triệu gross** - Ăn trưa tại công ty, latop công ty - Làm việc: T2 - T7 - VP: 156 Nguyễn Lương Bằng, Q7, Tp.HCM =-----------/ **#CÔNG VIỆC**: **1. Manage store visuals and platform visibilities for respective stores**: - Create or customize thematic campaigns for important ecom sale...

  • Warehouse Admin

    7 months ago


    Ho Chi Minh City, Vietnam Shopee Full time

    Department Operations- LevelEntry Level- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...


  • Ho Chi Minh City, Vietnam CP L&A Full time

    **Customer Admin** **- Mức lương: 10.5 triệu gross** - Ăn trưa tại công ty, latop công ty - Làm việc: T2 - T7 - VP: 156 Nguyễn Lương Bằng, Q7, Tp.HCM =-----------/ **#CÔNG VIỆC**: **1. Promotion communication** - Offer post to customer - Confirm Post to CCD (Channel & Customer Development) - Send Promotion announcement to...


  • Ho Chi Minh City, Vietnam CP L&A Full time

    **Category Operation Admin** **- Mức lương: 10.5 triệu gross** - Ăn trưa tại công ty, latop công ty - Làm việc: T2 - T7 - VP: 156 Nguyễn Lương Bằng, Q7, Tp.HCM =-----------/ **#CÔNG VIỆC**: - Handling operational works to support category Operation AM - DT channel. - Category activity communication: announcement, check...


  • Ho Chi Minh City, Vietnam SGS Full time

    **Company Description** SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world. Admin-related task: Be trained and introduced to Admin tasks...


  • Ho Chi Minh City, Vietnam CÔNG TY CỔ PHẦN CHỨNG KHOÁN KAFI Full time

    **IT Operations Professional (System Admin)**: CÔNG TY CỔ PHẦN CHỨNG KHOÁN KAFI - Ứng Tuyển Linux System Engineer Database - Đăng nhập để xem mức lương - Sailing Tower, 111A Pasteur, Ward Ben Nghe, District 1, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 16 phút trước **3 Lý Do Để Gia Nhập Công Ty**: - Go build a...

  • Sales Admin

    7 months ago


    Ho Chi Minh City, Vietnam Headhunt Vietnam Full time

    **Job Overview**: We are seeking a dedicated Sales Admin professional fluent in both Chinese and Vietnamese languages to join our team. The role has potential for significant growth as we expand operations in Vietnam. **Roles & Responsibilities** - Communicating between our China and Vietnam offices, ensuring seamless completion of tasks and customer order...


  • Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Customer Service

    7 months ago


    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelEntry Level- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...


  • Ho Chi Minh City, Vietnam 40HRS Full time

    1. Quality Service Operation & Customer Satisfaction - Continuously find ways to improve Service Coverage - Suitable parts stocking for faster repair - Improve ASP technical competency through training and release of service bulletin. - Outsourcing Projects - Manage the call center. - Standardize all customer service procedures and policies 2. Service...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Cimc Zhenhua Logistics (Vietnam) Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Mô tả Công việc 1. Communicate with customers, carriers, overseas network & related parties to ensure all shipments are expedited timely & properly in compliance with customer's requirements handling instructions, provided SOP. 2. Timely follow up and properly complete all daily operations,...


  • Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Customer Service

    7 months ago


    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...


  • Ho Chi Minh City, Vietnam Chi Nhánh Công Ty TNHH Tiếp Vận Thăng Long Tại Thành Phố Hồ Chí Minh Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Tổ chức, theo dõi và dẫn dắt các hoạt động điều hành. - Chịu trách nhiệm cải thiện các hoạt động điều hành trong và ngoài thị trường Việt Nam. - Gọi điện, xây dựng, cải thiện mối quan hệ với khách hàng hiện tại. - Giải đáp...