Senior Associate Customer Feedback Handling
3 months ago
**_MAIN PURPOSE OF ROLE_**
Individual contributor with comprehensive knowledge in the specific area.
Ability to execute highly complex or specialised work.
Knowledge acquired from several years of experience or specialist training in particular area.
**_
MAIN RESPONSIBILITIES_**
- The senior level Customer Service Representative will handle enquired regarding complex and/or important products, services and promotions.
- This position will also typically receive and/or place telephone calls which are non-routine and require deviation from standard screens, scripts, and procedures and Liaise with sales and technical staff to keep them up-to-date with customer needs.
**_ QUALIFICATIONS_**
- Education_
High School Diploma / GED
- Experience/Background_
Minimum 1 year
-
Senior Associate
3 months ago
Thành phố Hồ Chí Minh, Vietnam TMF Group Full time**Job no**: 574587 **Work type**: Full time **Location**: Ho Chi Minh City, Vietnam, Vietnam **Categories**: Client Payroll **Office Location**: Ho Chi Minh City **ABOUT TMF GROUP** TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues...
-
Customer Support Associate
3 weeks ago
Thành phố Hồ Chí Minh, Vietnam Công Ty Thương Mại Điện Tử PATI Group Full time**Job summary** We are looking for an individual with a background in **customer service within E-commerce / Dropshipping / POD / DTC industry**. As our Customer Support Associate, you will handle customer issues and ensuring orders are processed efficiently and accurately to deliver excellent experiences for our customers. **Essential Roles and...
-
Customer Support Associate
3 weeks ago
Thành phố Hồ Chí Minh, Vietnam Vina Group Full timeOur Client is Pati is an e-commerce company specializing in international markets, especially in North America and Europe focusing on dietary supplement They are looking for an individual with a background in customer service within E-commerce / Dropshipping / POD / DTC industry. As our Customer Support Associate, you will handle customer issues and...
-
Senior Customs Expert
3 months ago
Thành phố Hồ Chí Minh, Vietnam Tetra Pak Full timeAt Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. _ - And we need people like you to make it happen._ **_We empower you to reach your potential with opportunities to make an impact to be...
-
Customer Service Associate
3 months ago
Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Pati Group Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) We are looking for an individual with a background in customer service within E-commerce / Dropshipping / POD / DTC industry. As our Customer Service Associate, you will handle customer issues and ensuring orders are processed efficiently and accurately to deliver excellent experiences for our...
-
Customer Support Associate
2 months ago
Thành phố Hồ Chí Minh, Vietnam Digisource Full timeJob DescriptionDigiSource's Client is Pati is an e-commerce company specializing in international markets, especially in North America and Europe focusing on dietary supplement They are looking for an individual with a background in customer service within E-commerce / Dropshipping / POD / DTC industry. As our Customer Support Associate, you will handle...
-
Customer Support Associate
2 months ago
Thành phố Hồ Chí Minh, Vietnam Digisource Full timeThey are looking for an individual with a background in customer service within E-commerce / Dropshipping / POD / DTC industry. As our Customer Support Associate, you will handle customer issues and ensuring orders are processed efficiently and accurately to deliver excellent experiences for our customers. - Handle Customer Issues: Answer customer inquiries...
-
Akzonobel] - Senior Brand Mkt Associate
2 days ago
Thành phố Hồ Chí Minh, Vietnam CÔNG TY L&A Full timeSENIOR BRAND MKT ASSOCIATE **- Salary: 20 Mil/month** - Office: Vincom Center 72 Lê Thánh Tôn Quận 1 TPHCM **-----------/** Key result areas (KRAs) 1. Product Management 2. Handle all the processes to support brand activities 3. Event Organization & Execution 4. MKT Sales Tool 5. Digital 6. Showroom/ Dipslayshelves/ Exihibition 7. A&P 8. "Price...
-
Customer Support Associate
3 weeks ago
Thành phố Hồ Chí Minh, Vietnam ShareCV Full time**Job description** Our Client is Pati is an e-commerce company specializing in international markets, especially in North America and Europe focusing on dietary supplement They are looking for an individual with a background in customer service within E-commerce / Dropshipping / POD / DTC industry. As our Customer Support Associate, you will handle...
-
Customer Support Associate
2 months ago
Thành phố Hồ Chí Minh, Vietnam Digisource Full timeDigiSource's Client is Pati is an e-commerce company specializing in international markets, especially in North America and Europe focusing on dietary supplement They are looking for an individual with a background in customer service within E-commerce / Dropshipping / POD / DTC industry. As our Customer Support Associate, you will handle customer issues...
-
Investment and Corporate Associate
1 month ago
Thành phố Hồ Chí Minh, Vietnam DIMAC Full time**_(LUẬT SƯ TƯ VẤN ĐẦU TƯ VÀ DOANH NGHIỆP)_** DIMAC is a professional leading full-service law firm in Vietnam with its head office located in Ho Chi Minh City and three (03) branches in Hanoi, Danang, and Phu Quoc. Our Team has over than 40 people practicing in the intensive fields of Investment, Merger & Acquisition, Corporate and Dispute...
-
Audit and Assurance Associate
3 months ago
Thành phố Hồ Chí Minh, Vietnam Grant Thornton Full timeJob No: Audit_and_Assurance_Associate_HCMC_1024 Job type: Full time Location: Ho Chi Minh City Categories: Assurance/Financial services Grant Thornton (Vietnam) Limited is an independent member firm of Grant Thornton International. We are a leading professional services organisation in Vietnam providing Audit, Tax, Advisory and Business Process Solutions...
-
Senior Investment Associate
3 months ago
Thành phố Hồ Chí Minh, Vietnam Mekong Capital Full timeWe are looking for a **Senior Investment Associate** for a new climate fund at Mekong Capital. - The Fund aims to cultivate a thriving, biodiverse ecosystem in the Mekong region via sustainable land use and regenerative farming practices where farmers experience secured and fulfilled lives. - Responsibilities include fostering partnerships with local people...
-
Order Handling Executive
3 weeks ago
Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH S.F.Express Full time**Mô tả công việc**: (Mức lương: 15 - 25 triệu VNĐ) Handle customer requirements indicated in Standard Operating Procedure (SOP): Timely & amicable settlement of customer issues. Perform day to day arrangement and handle customer request under Order Export Handling Team, Proactively informs customer on shipment status, exceptions and provides...
-
Senior Associate, Digital Solutions
1 week ago
Thành phố Hồ Chí Minh, Vietnam VinaCapital Full time**Job Purpose**: Lead all technology and automation initiatives. The Digital Solutions (DS) Senior Associate will work directly with DS managers and team members from across the Company to define solutions that leverages technology to increase efficiency and effectiveness. This role requires strong technical knowledge, good at develop as C# (Winform),...
-
Customer Care Contact Lead
2 months ago
Thành phố Hồ Chí Minh, Vietnam Cathay Pacific Full timeCCD - Customer Care - Ho Chi Minh City, Vietnam - Cathay Pacific - Application Deadline 14 Nov 2024 Company Description Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s...
-
Senior Customer Experience Executive
3 weeks ago
Thành phố Hồ Chí Minh, Vietnam PNJ Full time**NƠI LÀM VIỆC**: - Hồ Chí Minh **CẤP BẬC**: - Nhân viên **HÌNH THỨC**: - Nhân viên chính thức **BẰNG CẤP**: - Đại học **KINH NGHIỆM**: - 5 - 6 Năm **MỨC LƯƠNG**: - Lương thỏa thuận **NGÀNH NGHỀ**: - Bán lẻ / Bán sỉ, Dịch vụ khách hàng **HẠN CHÓT NHẬN HỒ SƠ**: -...
-
Customer Experience Team Leader
2 months ago
Thành phố Hồ Chí Minh, Vietnam Diag Full time**JOB DESCRIPTIONS**: Team leader will be directly responsible for tasks including (but not limited to): - Overseeing the day-to-day operations of our teams. - Performing quality monitoring as required to improve overall service quality. - Training agent on soft skills, call handling, ticket handling, and communication skills. - Training new joiners....
-
Relationship Associate
1 month ago
Thành phố Hồ Chí Minh, Vietnam Citi Full timeWhether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...
-
Customer Service Representaive
3 months ago
Thành phố Hồ Chí Minh, Vietnam ZIM Full timeDeliver high quality service to customers and ensure alignment with Smart CS KPIs. Handle customer survey to analyze customer’s feedback and develop programs for improved customer experience and perception. - Handle service request in SAP systems with KPI 1st response within 2 working hours and complete within SLA. - Handling phone call center - IVR...