[bd] IT Helpdesk Intern

3 months ago

Thành phố Hồ Chí Minh, Vietnam Bosch Group Full time

**Company Description**
**_
The Bosch Group_**_ is a leading global supplier of technology and services. Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology._
- The Bosch Group comprises Robert Bosch GmbH and its roughly 360 subsidiaries and regional companies in some 50 countries. If its sales and service partners are included, then Bosch is represented in roughly 150 countries. This worldwide development, manufacturing, and sales network is the foundation for further growth._

**_ Bosch Global Software Technologies Company Limited (BGSV) _**_i_**_s 100% owned subsidiary of Robert Bosch GmbH - one of the world’s leading global suppliers of technology and services, offering end-to-end Engineering, IT, and Business Solutions. _
- Starting its operation from 2010 at Etown 2 in HCMC, BGSV is the first software development center of Bosch in Southeast Asia. BGSV nowadays have over 4,000 associates, with a global footprint and presence in the US, Europe, and the Asia Pacific region. _
- With our unique ability to offer end-to-end solutions that connect sensors, software, and services, we enable businesses to move from the traditional to digital or improve businesses by introducing a digital element in their products and processes._
- Provide extensive troubleshooting in the installation and configuration of SCCM and diagnose SCCM desktop deployment issues (defects, errors, inconsistencies in system function, outputs, etc.) and perform root cause analyses
- Design and implement software packaging and patching strategies for windows desktops
- Drive the conversion of existing automated deployment tools and processes into SCCM
- Understand and Follow Packaging Process to meet monthly/yearly KPI.

**Qualifications**
- Undergraduate student in IT/ Computer Science or relevant background.
- Can work full-time in 6 months
- Provide the recommendation/introduction letter from the universities or professors when onboarding
- Ability to communicate effectively in English, both oral and written.
- Have basic knowledge of Windows, batch files, and PowerShell.
- To be trained in the process know-how (Jira, Kanban board, etc.)
- Have ability to work under pressure during peak periods and respecting the deadlines.
- Have a teamwork spirit, proactive to support, share the workload, document/share the knowledge, open mindset, and continuous improvement.
- Effective communication, interpersonal and intercultural skills.

**Additional Information**
**_
Why BOSCH?_**
- Because we do not just follow trends, we _**_create _**_them. Together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work._

**_ Benefits and Career Opportunities_**
- _ Working in one of the _**_Best Places to Work_**_ in Vietnam and Top 30 of the _**_Most Innovative Companies _**_all over the world_
- _ Join in a dynamic and fast-growing global company (_**_English-speaking_**_ environment), with opportunity to work in global projects and being a part of innovation team contributing initiative ideas to the hi-tech world_
- **_ Onsite opportunities_**_: short-term and long-term assignments in worldwide offices_
- _ Engage in our _**_diverse training_**_ programs which surely help strengthen both your personal and professionalism_
- **_ 13th-month_**_ salary bonus + attractive _**_performance bonus_**_ (you'll love it) + annual performance appraisal_
- **_ 100% offered salary_**_ and mandatory _**_social insurances_**_ in 2-month probation_
- **_ 15++ days_**_ of annual leave + 1-day of birthday leave_
- _ Premium health insurance for employee and _**_02 family members_**:

- **_ Flexible _**_working time and working model_
- _ Lunch and parking allowance_
- Good benefits of company activities such as: football, badminton, yoga, Aerobic, team building _

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