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[bd] IT Helpdesk Intern

4 weeks ago

Ho Chi Minh City, Vietnam Bosch Group Full time

Company Description

Let’s turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
Every year, several thousands of young people on practical placements with Bosch experience daily work at first hand. With this long term internship opportunity they are actively integrated into projects and are fully incorporated in the daily work of one of the world's largest industrial corporations. The new specialist experience you gather will help you choose the future focus of your studies and the way you wish to launch your professional career. One thing is sure: Exciting and interesting tasks await you

**Job Description**:

- Provide 2nd level support for Bosch Enterprise System tickets
- Support end-user feedback
- Support CIP idea contribution
- Investigate and troubleshoot issues reported by end users (related to the Apps component)
- Communicate with end users in a clear and concise manner
- Document and resolve issues in a timely and efficient manner
- Experience with HTML, CSS, and JS, JavaScript
- Ability to communicate effectively & professionally in English

**Qualifications**:

- Final year student, can work full-time from Monday - Friday for 6 months
- Fluent English communication for business
- Good team player, working with multi cultures and virtual team
- Commitment to excellence and self-improvement
- Good IT background, critical and logical thinking skills
- Experience with Java, JavaScript Programming language is a plus

Additional Information
- Monthly Internship allowance + Meal & Parking allowance
- 1 day of paid leave per month
- Meal & Parking allowances
- Working from Monday to Friday, flexible working hours
- Opportunity to work in global working hi-tech environment, using English everyday which surely help you to strengthen both personal and professional skills