Customer Experience Design Manager

JOB BENEFIT - Laptop - Insurance - Travel opportunities - Incentive bonus - Health checkup - Training & Development - Salary review - Annual Leave **Customer experience management**: - Working with MKT and RT to build up and manage customer experience journey - Collecting and analyzing customer feedback to improve online and offline services - Evaluate,...

**What We Can Offer**: Defining value propositions Developing customer journey map Interfacing with customers directly Prioritizing user experience Being collaborative with other executives Motivating and managing team members Review regularly **Job Requirements**: Experience in same position and strong experience in designing and building customer...

Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across in SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We've been growing rapidly since our inception in 2015,...

Global architectural design firm - Large-scale International projects - International and friendly working environment **Responsibilities** - Work collaboratively with our team in the production of architectural documents in through all stages of a project; flexible and able to shift between different tasks from Feasibility Study, Conceptual Design,...

**ABOUT US**: [For Vietnamese only] Damen Song Cam Shipyard Co., Ltd (DSCS) is a joint venture between Damen Workboats in the Netherlands (70%) and Song Cam Shipyard (30%), member of SBIC and based in Haiphong, Vietnam. At a 42 hectares site just outside Haiphong, Damen Song Cam is a strategic and preferred production location within the Damen Workboats to...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - To respond and ensure the customer enquiries and requests are addressed in a timely manner - To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met - To handle customer complaints according to the Company procedures and...

Job Summary: - The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract. Responsibilities & Tasks: - Establish project plan baseline: define project...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Key Responsibilities: 1. Observation and Evaluation: - Mystery shopping and operation checklist criteria to monitor results and identify ongoing issues affecting customer experience and revenue. - Observing onboarding and training processes to identify areas for improvement. - Evaluating employee...

FMCG field - Based in Hanoi - Competitive package We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their...

**Project Manager (~ 1.5 years experience)**: PowerGate Software - Ứng Tuyển Project Manager English Business Analyst - Đăng nhập để xem mức lương - Tầng 6A, Tháp C, tòa nhà Center Point, số 219 Trung Kính, Yên Hòa, Cau Giay, Ha Noi- Xem bản đồ- Tại văn phòng- 1 ngày trước **3 Lý Do Để Gia Nhập Công Ty**: -...

8+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion - 6+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

**Job description**: **1. Develop partnership business distribution channel** - **Formulate & drive the strategy partnership business development;** - **Identify strategic partnership, infrastructure, tools and technology requirements;** - **Negotiate and execute partnership contracts and ensure compliance of all parties including key baseline materials such...

**What We Can Offer**: - Professional working environment - Training opportunities - Good engagement activities - Manage and oversee the company's import/export operations. - Create and carry out departmental targets, policies, and procedures. - Direct and oversee departmental finances and the budget. - Track and assess custom documents, purchase orders,...

Overview: We’re seeking an organized and detail-oriented customer success professional to join us as a key point of contact for our largest and most complex customers. You will onboard new customers, consult on processes, and instruct customers on best practices to maximize the value of their investment. This role works closely with internal teams to...

Overview: We’re looking for a customer-oriented Critsit Manager (Customer Service) to support our clients with excellent customer service while managing high-severity issues. You’ll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure. In this role, you’ll act as liaison...

**Company Description** SmartDev is a leading provider of global software solutions. The company was established in 2014 and is a wholly owned subsidiary of Verysell Technologies Group (Switzerland). SmartDev combines renowned Swiss quality with the Vietnamese passion to provide excellence and value. We bring together smart people both internally and...

**UX/ UI Designer** **─** **Who We Are?** **Insights LTD **is a Website/Mobile App Programming And Design Specialists. We provide advanced solutions for open source & e-commerce for a wide range of projects. **A: 3F Century Tower, Times City, 458 Minh Khai St, Hai Ba Trung, Hanoi.** **We are looking for a UX/UI Designer with**: - 2+ years of experience...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Collaboration with product managers and engineers. Receive requirements from relevant parties to design UI/UX for web apps & mobile apps - Gathering and research activities on user experience. Organize research, interviews, and customer surveys to understand and build customer journeys and problems...

**Responsibilities and Duties** - Supervise and lead the graphic designing team - Participate in designing and redesigning computer graphics, web page graphics, logos, illustrations, advertisements, brochures and many other forms of visual communication - Analyze and plan the framework of design according to the laid out concept and established...