[hot] Client Advisor/ Senior Sales

3 weeks ago

Hanoi, Vietnam NavigosSearch Full time

**What We Can Offer**:

- Healthcare
- Commission
- Incentives
- Allowances
- Sales and Client Service
- Actively engage with clients and provide excellent customer service through regular communication and active client engagement.
- Serve as a Brand Ambassador by promoting the brand vision and fostering consumer brand loyalty.
- Proactively achieve monthly sales targets.
- Independently and proactively follow up on client enquiries and requests, including after-sales services.
- Provide exceptional service standards, offer suggestions and alternatives, and anticipate future needs.
- Take a proactive learning approach to understand best sellers, new arrivals, product knowledge, and all category information.
- Foster teamwork and collaboration to prioritize client needs.
- Visual Merchandising Management
- Collaborate with the Visual Merchandising team to maintain and align VM with the global visual guidelines.
- Operations
- Adhere to all in-store Standard Operating Procedures (SOPs).
- Assist with cashiering and daily closing settlements.
- Receive and pack stocks in the assigned categories.
- Fulfill any other related duties assigned by the Store Manager.
- Inventory Control
- Conduct category scans for inventory management.
- Assist with stock maintenance and cycle counts.
- Replenish display merchandise as required.

**Job Requirements**:
**Requirements**:

- Minimum of 2.5 years of experience in luxury retail, preferably as a Client Advisor or similar role.
- Strong passion and knowledge of the luxury industry, including luxury brands, products, and market trends.
- Exceptional interpersonal skills, with the ability to establish and maintain positive relationships with clients and colleagues.
- Proven track record of achieving and exceeding sales targets in a luxury retail environment.
- Excellent communication and presentation skills, with the ability to articulate product features and benefits to customers.
- Results-oriented mindset with a proactive approach to selling and a focus on delivering an outstanding customer experience.
- Flexibility to work in a fast-paced and dynamic retail environment, including weekends and holidays.

**Job Locations**:

- Ha Noi

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