Oms Engineer Oms Advisor

3 months ago

Ho Chi Minh City, Vietnam DHL Full time

**About us**:
DHL Supply Chain, part of DPDHL Group, is the world’s leading contract logistics provider. Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive advantage.

**Role Purpose**

This role is responsible for the detailed operational implementation of the performance tracking / management tools and providing the skills transfer to the operational team. Support the implementation of the **Operations Management System (OMS)** in the country and ensure sustainability across sites. This includes governing the progress of OMS First Choice to ensure the sustainability in the country, act as a coach to the site leadership team and also support capability development throughout implementation to drive standardization across sites with behavioural and cultural changes and promote benchmarking across sites.

**Responsibilities**:

- Deliver consistent implementations across each assigned site within the region to ensure each site within the program scope has a standard DSC performance tracking/mgmt solution.
- Work with IT to establish the integration/extract from source systems, ensure all necessary hardware is in place for the implementation
- Complete an analysis of the data to highlight and detail areas where source systems are not providing data in the correct format or detail.
- Creation of warehouse/location mapping where applicable to a sufficient level of detail ensuring future flexibility to enable effective maintenance whilst providing the platform for accurate standards to be built.
- Deliver effective training and knowledge transfer to site users and others on use of the performance tracking tools/systems, interpretation, maintenance and issue resolution.
- Share your experience and best practices between sites to improve engineering standards.
- In case of discrete standards define the detailed requirements, by job or task for Industrial engineering. Completing the required work studies or manage a contractor accordingly.
- Document areas of opportunity either in process or equipment and share with site teams.
- Highlight and escalate any slippage or changes to the implementation plan on site in order to action appropriate measures.
- Highlight and define any interface or DHL Link work that may be required.
- Ensure that any risks and lessons learned are appropriately captured and communicated to regional OMS team
- Conduct health checks in line with sustainability models to ensure success of implementation
- Act as a coach through the implementation
- Train and coach site champion and site leadership team on OMS First Choice principles and elements, performance cube and infrastructure
- Present the necessary infrastructure that will enable and deliver OMS First Choice [documentation, organizational, physical and technology points of view] and ensure their understanding and commitment
- Evaluate site performance cube with site leadership team and OMS First Choice champion, aligning ramp-up and next steps to improve utilized capacity
- Train and coach the development of OMS First Choice culture with site champion, owner and site management team
- Support OMS First Choice Champion to speed up the OMS First Choice coverage on site

**Requirements**:

- Bachelor's degree
- Effective communication skill, strong project management and stakeholder management skills
- Fluent in English
- Very strong operational background in the supply chain industry.
- Experience in performance management, productivity, and industrial engineering is highly desirable.
- Very system-literate and a process thinker.

Functional Experience
- Experience working within supply chain operations is essential for this role.
- Experience in a manufacturing/operational environment is necessary.
- Industrial engineering experience is an advantage.
- Experience in cross-functional collaboration with operations and functions across various countries may be desirable
- Experience with OMS and/or performance tracking/labor management tools in the region is desirable.

Additional Qualifications
- Dynamic and goal-oriented, enabling local teams to align with regional plans.
- The ability to influence without authority is strongly/significantly required in this role.
- Experience is needed to collaborate with operations managers across all levels within a country.
- Strong in process understanding and a LEAN approach.

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