IT Support

6 months ago

Ho Chi Minh City, Vietnam Công Ty TNHH Spring Production Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Set up, install, configure and maintain computer hardware and software, internet cable, leased line and other related network devices, including servers and data.
- Check to ensure the internet connection for smooth data transferring
- Guide new employee about IT policy and security procedure
- Enforce practice of IT Policy and confidential security compliance through technical and organizational measures, manage security facilities such as camera and door access system.
- Take charge for setting up and managing user accounts, permission and passwords in accordance with company security practice.
- Make the periodical reports of IT assets (desktops, laptops, printers, audio visual equipment and UPS, camera) to related parties, propose and follow up with action plan for repair and replacement.
- Support users with incidents on hardware & software problems, coordinate and perform repair of minor problems with users’ and office devices within company.
- Perform regularly (monthly, quarterly) proactive maintenance and upgrades of desktops, laptops, printers, telephones and other devices, software licenses, propose improvements to network and IT infrastructure.
- Update and file IT policy, guidelines and technical manuals ensure company employees’ acknowledgement of these standards, orient newcomers and guests on IT Policy for security commitment.
- Provide support, including procedural documentation and relevant reports.
- Troubleshoot system and network problems, diagnose and solve hardware or software faults.
- Establish and maintain close relationship among departments and other professionals.
- Inform actively the supervisor and management team on work results and daily operational issues.
- For this position, you will report to IT Team Leader.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
13th month bonus, quarterly team target bonus
Healthcare package (includes personal accident insurance and annual health check-up)
Annual leave, sick and child-sick leave

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
**REQUIREMENTS**:

- Good English both in verbal and written.
- Good overview and can prioritize tasks
- At least 2 working year in the role of IT support/ IT Helpdesk.
- Solid management of Window Server, DNS, FTP, Exchange Server.
- Strong experience in setting and controlling directory, account users and security levels.
- Friendly and team player mindset, open-minded and outgoing personality.
- Ability to work independently as well as willingly support colleagues.
- Ability to work with flexible schedules for ensuring high-quality service delivery.
- Relevant degree/ certificate in Information Technology experience.

WE OFFER
- An attractive package of annual leave, sick leave and child-sick leave.
- Social insurance, health insurance and unemployment insurance.
- 13th month salary.
- Annual health check-up.
- Meal, mobile and petrol allowance.
- Free parking for motorbikes.
- Teambuilding activities and social events (company trips, charity trip, New Year’s party, kickoff party, team building, Friday bar, gifts for Tet and mid-autumn festival, lucky money, quarter team bonus).
- A cool place to work incl. rooftop pantry with table football.
- A focus on personal and professional growth, adding to your skillsets, and always challenging the status quo.
- An international working environment that is constantly moving.
- A chance to develop working relationships with overseas colleagues.
- We promise that you will get busy, you will have fun, you will be challenged, and you will become more skilled. In other words, you will not be bored.

ABOUT US

SPRING Production is a Group Marketing execution partner. We help our many global clients centralize and optimize their marketing execution to ensure brand consistency and transparency in cost structures - and ultimately to provide a competitive edge. We don’t write great ads or create award-winning campaigns - we make sure they are produced and brought to life across the globe the way it was intended. Our more than 250 specialists cover the complete range of marketing execution services for all channels and work together seamlessly across our offices in Denmark, Germany, UK, Poland and Vietnam.

SPRING PRODUCTION AS A WORKPLACE

Every day, we live our vision, Better Together. Being better together means that cooperation, engagement, fun, and joy are a fundamental part of our culture. We believe in professional friendships across borders, and we are proud that everyone contributes to making this a great place to work.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: CNTT - Phần Cứng,IT Support,Quản Trị Mạng

Trung cấp - Nghề
Không yêu cầu

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